My take from the experieces described here is that Roon, in an attempt to sell more software and realizing that many folks did not want to mess around with computers saw an opportunity to do so by creating a plug and play box.
If they can sell that box, they must have concluded, they are getting an additional source of revenue from the hardware. But Roon is not a hardware company. I bet that they outsource the machines to third party vendors and Roon has little or no control for the quality of all components.
And of course, Roon, being a software company was not prepared to deal with the bigger headache of hardware issues.
I personally don't see the value proposition from these Nucleus products. They are not cheap. For about the same money, one can buy a full fledge PC with much more powerful processors built by companies that are in the hardware business and will stand by their products. These PCs can do stuff what these nucleus machines cannot do (like running HQP with procesdor-hungry DSP filters).
If they can sell that box, they must have concluded, they are getting an additional source of revenue from the hardware. But Roon is not a hardware company. I bet that they outsource the machines to third party vendors and Roon has little or no control for the quality of all components.
And of course, Roon, being a software company was not prepared to deal with the bigger headache of hardware issues.
I personally don't see the value proposition from these Nucleus products. They are not cheap. For about the same money, one can buy a full fledge PC with much more powerful processors built by companies that are in the hardware business and will stand by their products. These PCs can do stuff what these nucleus machines cannot do (like running HQP with procesdor-hungry DSP filters).