mep
Well-known member
- Joined
- Dec 4, 2013
- Messages
- 5,081
Hi Steve,
First, it's TUC - The Upgrade Company. Manufacturer Warranty "can" apply, in some cases. As I mentioned with my Onkyo, the mods did not affect the Warranty. Mine was fixed under Warranty by an Onkyo Authorized Repair Center. In the case of an Oppo, if there's a genuine concern and a genuine interest, then ask TUC about it. Perhaps, as it was previously suggested, TUC would handle any issues.
Yes, speculation, from folks who have zero experience. Opinion, that is fine. I'm happy to share my experience, if/when it differs from your opinion. I'm also willing to be honest about things, including the negative posts that TUC has had in older forum threads (other forums).
To my knowledge, TUC has been in business for 30 years. I just looked it up, and they have an A+ rating with the Better Business Bureau. Still, what matters more to me is my experience, which itself has been great.
If folks have those questions, they can:
a. consider the comments by folks who have actual experience with TUC
b. try it as I did, on a lower cost component, and see if it's baloney or not
I agree, folks should do their own research. That's what I did. I ended up looking past the negative posts from folks who had zero experience with TUC. In the end, I was either going to slap myself up the side of my head for not listening to those folks, or I was going to be glad I didn't listen to those folks. For me, it turned out to be the latter.
Dave
Which means absolutely nothing as shown by an expose on 60 minutes a few years ago. BBB ratings are paid for regardless of the merits of the companies who shell out the cash to the BBB. The bottom line is never make a decision to do business with a company because of a great rating from the BBB.