Tidal has vanished from Lumin app

Jack, When you say power down and restart the whole operation in order, what sequential order specifically do you mean?

Thanks
 
Willco said:
New problem: The L1 server music library is not showing on the app. I have rebooted everything more than once, including
factoring resetting the Lumin player twice and trashing and reloading the Lumin app. I've also on/offed every button related to the L1. Please help! I can' imagine what's going on...
Click to expand...

To reset the L1, please follow this procedure:
http://www.audioshark.org/showthread.php?t=8801&p=152239&viewfull=1#post152239

In conjunction with the problems in post #33 and reinstalling the app and rebooting the Lumin not solving it, I'd have to suspect the network infrastructure:
- Please reboot your WiFi router, all network switches, and iPad
- If your WiFi router has a feature to "separate" WiFi clients, disable it (e.g. Buffalo routers)
- If your WiFi router has 5GHz, make sure the 5GHz and 2.4GHz WiFi are using different SSID
- If you were using 5GHz, try 2.4GHz, and vice-versa. If you don't know what you were using, try each of them after setting two different SSID
- Set WiFi region to USA.
- Do not let the WiFi router choose an Auto channel. You must manually select one. For 2.4GHz, do not use channel over 11. Running a free WiFi Analzyer app on your smartphone or tablet can help finding a good WiFi channel.
- Please disable any Media Servers you may have on the router, the computer and NAS (if any).
- If you have another iPad or iPhone, try it. If you don't, try an Android device. If none of these alternatives are available, try Kazoo or JRiver software using a computer.
 
Willco said:
Resetting the L1 did it. Thanks for being here.
Click to expand...

If you delete any file from L1 when connected to a USB port of a computer, make sure it's not just moved to trash - the file has to be "permanently deleted" or the trash has to be emptied.
 
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