Don't get me wrong about ER. I think it represented a breakthrough product when it debuted and it really demonstrated the importance of the Ethernet switch for music streaming application in high-end audio, especially when considering the absolute crap "generic" switches that were available from the LAN networking industry at the time of it's debut. The functional requirements for a switch sending a PDF file to a laser printer for printing a hard copy of a document are very, very different than sending a high-res music file from a music server to a network bridge or audio streamer. Back when ER launched, some folks posed questions about how hot it was getting and the reply was "It's fine, don't worry about it."
And for the most part, that was true. But, as someone who worked as a DFSS Master Black Belt (MBB) for >10 years, I can tell you there are two key Dimensions of Quality that are NEVER discussed by product reviewers and almost always not considered by product developers. Particularly in high-end audio. These dimensions of quality are not features nor functions, and therefore, they are not "sexy", so they NEVER get discussed by audio reviewers, but they are very important in the REAL WORLD, where we all....actually live (not the pages of an audio review).
These Dimensions of Quality are referred to in Six Sigma and Design for Six Sigma (DFSS) as Design for X*, where X is the "-ilities", and in this case, two of the X's are: 1) Reliability and 2) Durability.
In my experience, and in the experience of most all other customers, ER worked very well, especially when new. But after years and years of hard use, with ER being left powered on 24/7 for years, in my experience, it's possible for ER to suffer from from reliability failure modes† that may compromise it's overall useful product life, aka, it's durability. My hypothesis is that the very sophisticated components, e.g. the FPGA, and/or the Crystek CCHD-575 clock, or other components, may fail from ER running so hot for so long. Part of the basis for this hypothesis is I have owned two other UpTone products, the LPS-1.0 and LPS-1.2 linear power supplies, purchased in 2016 and 2019 respectively, that also run really hot and...both of them have failed. So, of the 3 UpTone products I've bought, 2 of them are dead, and because of the chip shortage, they cannot be repaired. They've also been discontinued from production for the same reasons.
As a result, the last month or so, when I wasn't using the system, I resorted to unplugging the ER from it's pwer supply so it would not be so hot, all the time. I would plug it in when listening, and unplug it when the system was off.
The only reason I've been able to use my original Sonore OpticalModule in the remote server room is I bought a third UpTone LPS-1.0 LPS from a friend. I think the reason it has not failed is that the OM only needs 5V, not the 9V that ER needed. Running at almost half the voltage, the OpticalModule does not run as hot, and as a result is more durable. In my opinion, UpTone broke new ground with the development these products, but in my experience, they may have an MTBF of 3-5 years.
*-some of the other Dimensions of Quality in Design for X are: Serviceability, Repairability, and (Parts) Availability. These quality attributes never get mentioned in product reviews because they are not not sexy and not glamorous. But they are very important in the REAL WORLD. Imagine buying a car with no spare parts availability. Or, a car that cannot be repaired.
†-a failure mode is anything that can go wrong. It is the basis for performing the Failure Modes and Effects Analysis, FMEA, and was developed by NASA during the Space Program in the 1960s.