ClearAudio: Double Matrix Sonic -impressions and unboxing

^^^^^ They are all good retailers. I have bought from 2/3. I was referring to the dealer (wholesaler).

You must know him.
 
Steve said:
^^^^^ They are all good retailers. I have bought from 2/3. I was referring to the dealer (wholesaler).

You must know him.
Click to expand...

Yes, I know Joseph the importer.

Can be goor and difficult at the same time :rolleyes:

Having a choice of 3 other retailers is a good thing, something Sydney does not have. Do they stk much Ckearaudio gear?
 
I don't understand your definition "goor". He supplies all of them. It all comes from his company. If you don't deal with him direct via his retail company, then the other poor souls have to. Nobody wins.

As as for him carrying any real Clearaudio stock, you must be joking. He is a greedy JIT importer and makes the consumer pay for it on demand. That is why his price moves upwards from day to day. All over the show and why prospects are fed up and doing their own grey market imports.
 
Golucid said:
There are a few duration modes you can use with the auto button. The unit is swift!

I have been using the unit all day and OMG. I love this machine. Finally, something that floats my boat!
Click to expand...

big +1

just make sure you really tighten the 'seal' record clamp as it affects the spinning of the vinyl
 
Golucid said:
Another very nice feature about the ClearAudio Double Matrix Sonic is that if purchased appropriately [authorized dealer] and you register with a genuine purchase receipt, you are given a 3 year warranty! Also, the USA ClearAudio representative folks are accessible via email and phone. Dealing with them is easy and they are polite and eager to help. Hmmm...this gives them a huge edge up with the competition. Service is everything...particularly dealing with folks that treat you with some sort of respect. I have found repeatedly and consistently dealing with the manufactures of my other RCMs difficult and that is stating it politely.

I believe ClearAudio is a fierce competitor. Kindness, an effective RCM and product quality [3 year warranty]...heck, this goes a very log way to win customer loyalty...Better said, Brand Loyalty!

BOOM!
Click to expand...

3-year warranty on an RCM?!! Are you kidding? That's unheard of! Wow! That on top of good customer service makes it a no-brainer buy for those who have the funds. Of course, it's another arrow in my heart because I'll never have one, but my best to those who do.
Yes, there are some manufactures that are, shall we say, lackluster in their customer support, but I have found that while that is true of the mass producers and maybe a couple of others I have not run across perhaps, the other guys like Clearaudio (based on what you said), ELAC, Emotiva,Oppo (based on what I've read), Schiit, GIK, etc. are very pleasant to deal with and talk with.

~Eric
 
MusicDirector said:
3-year warranty on an RCM?!! Are you kidding? That's unheard of! Wow! That on top of good customer service makes it a no-brainer buy for those who have the funds. Of course, it's another arrow in my heart because I'll never have one, but my best to those who do.
Yes, there are some manufactures that are, shall we say, lackluster in their customer support, but I have found that while that is true of the mass producers and maybe a couple of others I have not run across perhaps, the other guys like Clearaudio (based on what you said), ELAC, Emotiva,Oppo (based on what I've read), Schiit, GIK, etc. are very pleasant to deal with and talk with.

~Eric
Click to expand...

Eric, you and I are on the same page. Difficult to fail your customer if you are an active listener and polite. Things wear-out, break or are faulty. Errors happen. When a manufacture is loyal to the customer and stands behind the product or is at least reasonable about repairs and fees. They have an opportunity to harvest a customer for life.

Doing good towards others is always a value.

Speaking of good. As for your not being able to clean your vinyl with these machines. I am more than happy to clean some of your vinyl for you, if you like. I know you are interested in the process. If you have process ideas, happy to both proceed and document. Of course, I would return the vinyl to you :)
 
Golucid said:
Eric, you and I are on the same page. Difficult to fail your customer if you are an active listener and polite. Things wear-out, break or are faulty. Errors happen. When a manufacture is loyal to the customer and stands behind the product or is at least reasonable about repairs and fees. They have an opportunity to harvest a customer for life.

Doing good towards others is always a value.

Speaking of good. As for your not being able to clean your vinyl with these machines. I am more than happy to clean some of your vinyl for you, if you like. I know you are interested in the process. If you have process ideas, happy to both proceed and document. Of course, I would return the vinyl to you :)
Click to expand...

David, thank you for the very kind offer. I may take you up on it someday. I'd want to have my favorites done on the Clearaudio, but I'd need to get duplicates copies first just in case anything happens during transport and such. Right now, I'm pretty happy with the results I get, the difference is more work pretty much.
The main attraction for me personally with the ClearAudio unit is the automation choices, the lower noise, the sonic help and the warranty, not to mention the customer support you reported.

~Eric
 
MusicDirector said:
The main attraction for me personally with the ClearAudio unit is the automation choices, the lower noise, the sonic help and the warranty, not to mention the customer support you reported.


~Eric
Click to expand...


Eric, as for RCM noise, I am testing the noise level. View the Measuring RCM decibels during drying the cycle Thread.

Using the Clear Audio Double Matrix Sonic is unquestionably a pleasure.
 
Roughly 15 minutes ago FedEX came to my home to deliver a replacement copy of Sarah McLachlan's LP Fumbling towards ecstasy from Acoustic Sounds. Great place to buy vinyl from! Anyway, I played the first intro on side A before cleaning.

Of course, that insulting snap crackle pop and static that drives me absolutely nuts.

I cleaned it with the Clear Audio Double Matrix Sonic and BOOM! Perfection. Track 1 lead in and first and second songs outstanding. Audio Nirvana. Audio Oasis.

I am listening to the LP as I write this! WOW WOW WOW WOW WOW WOW WOW WOW

This machine is simply amazing.
 
Golucid said:
Eric, as for RCM noise, I am testing the noise level. View the Measuring RCM decibels during drying the cycle Thread.

Using the Clear Audio Double Matrix Sonic is unquestionably a pleasure.
Click to expand...

Hell, my VPI is louder than my big regular house vac! First time I used my VPI The Who called and told me to keep it down! :lol:Well, ok, maybe not that bad, but it is loud even if only for maybe 10 seconds. Nearly any other machine will be quieter.
 
Golucid said:
Roughly 15 minutes ago FedEX came to my home to deliver a replacement copy of Sarah McLachlan's LP Fumbling towards ecstasy from Acoustic Sounds. Great place to buy vinyl from! Anyway, I played the first intro on side A before cleaning.

Of course, that insulting snap crackle pop and static that drives me absolutely nuts.

I cleaned it with the Clear Audio Double Matrix Sonic and BOOM! Perfection. Track 1 lead in and first and second songs outstanding. Audio Nirvana. Audio Oasis.

I am listening to the LP as I write this! WOW WOW WOW WOW WOW WOW WOW WOW

This machine is simply amazing.
Click to expand...

Yeah and Sarah McLachlan will melt ya anyway to boot!
 
hese are the clamps that hold the vinyl in place. The Unit secures the vinyl media from the label only.
 
Golucid said:
This is the "ClearAudio: Double Matrix Sonic" <=Sonic. It is not, however, an ultrasonic.
Click to expand...

Interesting.
Clearaudio has created a new articulating washing/vacuuming system that incorporates sonic vibrations to better deep scrub the record groove. These cleaning applicators automatically adapt to different thickness records, assuring better performance and ease of use. Clearaudio’s R&D team has learned that this approach performs a more thorough job of cleaning without risking damage to the vinyl record, versus ultrasonic cleaners commonly used to clean hard materials such as jewelry and glass.

A bit cheeky implying the Ultrasonic cleaners damage the record.

proof is in the using thou, and you seem convinced after use.

I guess this makes my KLAudio obsolete :panic:
 
Steve said:
I don't understand your definition "goor". He supplies all of them. It all comes from his company. If you don't deal with him direct via his retail company, then the other poor souls have to. Nobody wins.

As as for him carrying any real Clearaudio stock, you must be joking. He is a greedy JIT importer and makes the consumer pay for it on demand. That is why his price moves upwards from day to day. All over the show and why prospects are fed up and doing their own grey market imports.
Click to expand...

Doh - good, not goor.

of course his retailers have to order from him, he is the distributor. Sounds like they don't hold any stk either. makes it hard to buy then.

Not a Clearaudio customer, but he always seems to buy one of the top end stuff for demo but on the expensive side. Its up to his retailers to buy demo stk if they want to sell stuff thou.

cheers
 
XV-1 said:
Interesting.
Clearaudio has created a new articulating washing/vacuuming system that incorporates sonic vibrations to better deep scrub the record groove. These cleaning applicators automatically adapt to different thickness records, assuring better performance and ease of use. Clearaudio’s R&D team has learned that this approach performs a more thorough job of cleaning without risking damage to the vinyl record, versus ultrasonic cleaners commonly used to clean hard materials such as jewelry and glass.

A bit cheeky implying the Ultrasonic cleaners damage the record.

proof is in the using thou, and you seem convinced after use.

I guess this makes my KLAudio obsolete :panic:
Click to expand...

I suppose it is worth noting that Clear Audio, a known brand with a R&D team rejected ultrasonic integration into their RCM specifically. They are the known brand expert in the audio vinyl world. I am going to reach out to them to see if they can make available any information to support the implied comment, "without risking damage to the vinyl record".

As you are aware. I own the Klaudio, Audio Desk, VPI HR27 and now the Clear Audio Double Matrix Sonic. I took the risk and purchased the Clear Audio. Now having owned it for 3 days, I am convinced the Clear Audio Double Matrix Sonic is my audio oasis.
 
Mike said:
So has VPI.
Click to expand...


You are correct, Mike. I forgot about the email that Matt Weisfeld sent me. Here's a copy and paste of the note from Matt.

On May, 8, 2015, at 07:46

[TABLE="width: 750, align: center"]
[TR]
[TD="width: 750"]Hi David,


I'm not sure if I already responded to your email or if I have responded to this specific question so much that I'm loosing my mind :p

Harry ended up buying all the units out there and ended up not liking them because of the price points and the cleaning job they did. They did nice but not nice enough to justify needing to take out a loan to buy them! Here is a picture of Harry's lab for cleaning. He put together a DIY ultrasonic cleaning machine that cost him about $500 and cleans better. This DIY solution is the exact reason we will NOT be making our own ultrasonic cleaner because it just doesn't make sense and the ultra sonic really needs to be combined with a VPI cleaning machine to seal the deal.

Here is a link to Harry's thread on it all: vpiindustries.com/forum ? View topic - Record cleaning

Hope this gives more insight one how to get the best clean!


---
Sincerely,
Mat Weisfeld



[/TD]
[/TR]
[/TABLE]

​
Mike, what is interesting after reading Matt's note again is that early this year I had come on my own to a similar concluding that I needed both a VPI and Sonic combined solution. Hence, I repurchased the VPI to compliment my Klaudio and Audio Desk. Fast forward many months and I purchase the Clear Audio Double Matrix Sonic because it combines both traditional cleaning as well as a sonic technology solution.

Both VPI and Clear Audio are THE EXPERTS regardless of what a bought of audio lobbyist will suggest or push.

All aside, it comes down to the listener and what works best. Myself, The Clear Audio Double Matrix Sonic won my ears. The VPI, Klaudio and Audio Desk are now my expensive paper weights unless I do more testing and that's the role of these machines now.
 
You must log in or register to reply here.
Back
Top