Audio Desk Systeme Record Cleaner

Jerome W said:
Hello folks,

Just received mine yesterday. Cleaned 5 records and I'm impressed by the results to say the least.
There are lots of mechanics in this small unit so of course problems could happen and I'm happy to see that this lemon unit was replaced but not surprised. Doing business with a German company is just being in an other world for integrity and customer service.
I only had a big problem once for quality with a german product in my clinic with no respect whatsoever for my troubles and I'm talking about more than 50k euros of goods. Defective orthodontic brackets : I had to debond and rebond half of the patients where I put them, using other brackets ( made in USA BTW ). Overall, all this story cost me about 100k euros loss in products and overtime of work. And it is not over !
I should have sue them with other orthodontists who had the same experience. Just no time for it and disgust just to hear the name of that company.
So of course, exceptions to both quality and customer care still exist in Germany too. When I hear "Deutsch Quality" on adverts, it reminds me of these troubles and almost makes me smile...
I hope for the best in terms of reliability of this Audio Desk cleaner. At least, my records are really clean now...
Click to expand...

I have cleaned over 1,300 records in the past three month with the AD and no issues so far. Very reliable and easy to work with. Only minor I have seen is that sometimes its will not dry the 80gr records perfectly (another reason not to buy 80gr.).
 
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