Why do Tidal and Qobuz searches "time out"?

rrwmd

rrwmd

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Joined
Jan 21, 2014
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635
Location
Kentucky, USA
I guess this question is for Peter, but anyone who can help feel free to chime in...

Whenever I search for an artist in Tidal or Qobuz and pull up their albums the search results "time out" after just a few minutes and the screen reverts to the streaming service home screen (i.e. What's New, Playlists, etc.). A lot of times I will be sampling different albums from an artist and want to keep going back to my search results, but have to repeatedly do the whole search again.

Is there a way to keep this from happening and not have the search page change until I do another search?
 
I've been testing a new version of app. In my test the search results stayed for 30 minutes as expected. However, we're not sure this alone will fix the problem you're seeing, since it can also be caused by the Tidal service invaliding the current session. Having multiple devices sharing the same Tidal account may also cause related issues.
 
Thanks so much for looking at this Peter. I will just wait and see how the new version works.
 
New app version 6.1.7 is on-line. Some locations may get it a few hours later.
 
Thought I'd follow up on this issue...

Since the app update search results remain considerably longer than before -- usually at least an hour compared to perhaps ten minutes before. You're probably right Peter, that the streaming services themselves invalidate the session after a certain period.

As always, thanks for your help Peter!
 
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