What gives with my McIntosh MVP891

Miner 42, got a call from McIntosh a few minutes ago. They said they will make good on my problems. Talked to a guy that works in the same dept. as Chuck Hinton. They are going to call the tech at my dealer to help. And I mentioned the quirks with the receiver. He is sending the info I need to update the receiver. I feel hopeful.
 
SbS,
Do you know what kind of update was done for the MAC6700? I bought mine about 3 mons ago and wonder if it is ready to be updated.
 
Watched some bluerays the other day. My MVP891 sounded like a garbage disposal when loading the discs. Seems like something is grinding inside. So its back to the dealer again. For the third time. I want a refund or a replacement. Think I'll get some satisfaction from McIntosh ? Wonder if poor quality is the reason McIntosh is trying to get people to trade up to the MVP891. Because they can't sell the MVP891. Anyone else have issues with their player ? My Oppo is a lot quieter.
 
Had to take my MVP891 to Binghamton, N.Y. for repairs again on 11/14/2016. Have not heard from McIntosh about the status of my player since I dropped it off. Anybody else have this much of a problem with their player ?
 
UPS just dropped off my MVP891 from the boys in Binghamton, N.Y. after the repairs. McIntosh replaced the loading belt,traverse assembly and the FFC cable And they aligned tray, lubricated slides, and performed tray noise modifications. It was cold from being in UPS van. Waiting for it to warm up before I put it back into the system tomorrow. If Chuck Hinton sees this. I would like to thank you for handling this and the tour of the plant. Plus I now have an extra outer packing box.
 
Little update on MVP891. The factory repair from McIntosh lasted a total of 8 days. It won't play any type disk. And it sounds like its grinding coffee when trying to load a disk. Is this the new norm from McIntosh ? Or did I get a lemon. Any thoughts from other owners ?
 
Sorry you're having that problem. I used to have all McIntosh gear (MC601's, MC303, C2300, MPC1500, MX151 among others) and when I sent my MX150 back for the 3rd time, I'd had it. They make amps like champs, but buyer beware on everything else is my experience. You're not the only one who's had problems with their gear, but they do produce a certain sound that some people love, which I get. I sometimes I miss my MC303 and MC601's.

I recommend you contact your dealer and relay how upset you are, make sure he gets in touch with someone at McIntosh who will give your player a thorough evaluation and ensure that whatever they send next time is going to work. If you love it, keep it and pray. Good luck, know you're not the only one who's gone through this.
 
radioactive I called my dealer first thing this morning. They are going to call McIntosh Monday. This will be the 4th time to be repaired. When I took it to Binghamton I personally spoke to Chuck Hinton about all the problems. I asked them to either replace it or refund me. All I got was a bad repair. You are right about their amps I have 2 MC7100's, a MC7300, MAC9700 receiver,MVP1500, C712 pre-amp, ML1 speakers, and the MQ101. They are good products. Only thing ever fixed on these are bulbs. My Oppo 103D is a better product for the money. I'd be happy if they admitted they made a lemon. Do you know if their AM/FM HD tuners are good ?
 
McIntosh replaced my MVP891 lemon with the new MVP901. It quit playing Bluerays last night (3/10/17). It plays all the types of discs. Put about 10 Bluerays init. Every time it read unknown disc. About ready to dump all my McIntosh equipment and try Bryston equipment. When I went to McIntosh Charlie Randall introduced himself as the janitor. Maybe he should go back to pushing broom. And quit making overpriced clocks and Blueray players.
 
My dealer came out to my house to see why my MVP901 that replaced my MVP891 quit working. They tested it and packed it up and took it back to the store. Don't know what McIntosh is going to do. Bryston is looking better all the time.
 
I would like to thank McIntosh for replacing my bad MVP891 and the bad MVP901 with a new MVP901. They gave me a full warranty. Works and sounds great.
 
Sorry to hear about the issues. My understanding (could be wrong) is that the MVP891 was based on the Marantz UD7006.
 
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