Known Factory wiring fault in SOME McIntosh MC611 monobloc amps

[Rob181]

Really.... so are we talking Internet civility or real civility? To be honest I have shown both to the OP because I have not been rude, I have not bashed him in any way. In fact I have shown and truly feel his frustration over the situation.

However I made the point that I do not believe any manufacture of any product would issue a recall in this situation. First off, if it was a worker asleep at the wheel, so to speak, it may be simply this one unit (by virtual that it was only one of his amplifiers). And since they obviously have not seen it prior to this (did not know the issue ahead of time), this was probably the case. Even if the employee did it to an entire batch... I think at most an amplifier such as this maybe four sets at one time. I have no idea of how many McIntosh makes at once, but I do know for a fact that they keep very close track of their serial numbers. I am equally sure if they determined an employee was making the same mistake over multiple units they would get in touch with the dealer that the units were sent to.

Let’s just agree to disagree - McIntosh have issued a “Service Advisory” - there clearly is recognised issues/s with a particular batch production run. Take off the McIntosh glasses & get real.
My objection was your treatment of the OP - that hasn’t changed - you have denigrated the OP & then added an alleged feeling of frustration. That is no different to calling someone an arsehole then putting a smiley face at the end - genuinely believing that proves just how empathetic you are - what it actually demonstrates is narcissistic traits - this is my last comment on this subject - enjoy your music.

 

[Mr Peabody]

Something I remember being told by an insider recently and how manufacturers sometimes might deal with an issue.

There was a piece that had a firmware bug, I can't remember what unit it was but it was a large number of units and something sold at Best Buy. Instead of having all those unit sent back a team was sent to the stores to update every unit in stock. Cost wise that would seem to make sense but I wonder if those units then were sold as new.

On the Mac amp the wiring issue would seem to be a simple fix but that corrosion would be a real concern especially on a unit that is fairly new

 

[kzhtoo]

Looking at OP’s gear pic, he may be a lot more of a Mc fan boy than owning a tuner for sentimentality.

 

[Randy Myers]

On the Mac amp the wiring issue would seem to be a simple fix but that corrosion would be a real concern especially on a unit that is fairly new

Agreed and knowing how closely they track their serial numbers, if it was a known thing... an employee sleeping at the wheel or the like, I am sure they would contact the dealers the units were sent to.

The corrosion on the other hand would be more concerning and knowing who McIntosh is they would not take it lightly.

My objection was your treatment of the OP - that hasn’t changed - you have denigrated the OP

Pure and simple Rob, you are are just plain wrong. I was not rude or in any way "denigrated" the original poster. I did and do feel his frustration, but honestly feel that a recall is not warranted and certain no compensation is in order. You can feel someone's pain but still disagree with them. And simply because you disagree with them does not mean you are denigrating them.