Help! Integra 30.3 stopped all audio output while USB and NET say Now Initialize on screen

Shadowfax

Shadowfax

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Any help or suggestions will be appreciated.

I have an Integra 30.3 HT unit. It drives a Dynaudio Audiance 122c, two Polk Rears (or Dyn 42s depending on setup at the time). I drive a sub with the sub out cable and send the front Pre Outs to my main rig.

A couple times when firing up the whole system, which includes an OPPO93, I had to turn all off and on again because of no sound but it always re-syncs upon restart. The last movie I watched was a ripped version of This is the end that I had as an AVI file. It kept throwing staticy crackling noises thru the speakers so I thought it was just a bad rip.

I changed rooms and watched it thru another OPPO93 and smaller 2ch rig with no issues.

Well last night I went to setup some tunes for massage night from USB stick into the Integra. When switching to USB input, the display switches to "Now Initializ". It also says that for NET input.

I get absolutely no sound from any input or Headphone output but the unit appears to be OK in Tuner, DVD and such.

A Factory Reset also did nothing to help.

Is there a blown fuse? Or is this an issue of a chincy electronic part ruining a $500 unit? I have to pull my paperwork and think I may still be in the 3 years for waranty, but hoping there is a simple solution.

Thanks!
 
This is a long shot but from the website it looks like there was this firmware update:

DTR-30.3 Firmware Download For USB Update (10/18/2013)

Do you have an ethernet cable plugged in and is it possible this was automatically downloaded? If so, maybe you just need to go through the rest of the procedure to finalize the update.
 
Doug, thanks for that. I do have a cable hooked to it but the unit was not turned on between the last time I used it and last night but surely worth a check.
 
This is a real long shot too....but my Denon downstairs gave trouble when I used a cheap HDMI cable.
 
Mike said:
This is a real long shot too....but my Denon downstairs gave trouble when I used a cheap HDMI cable.
Click to expand...

This unit has been fine for a couple years. The Tuner thru Headphone is also dead so no cables involved.

Doug, it looks as if the latest firmware updates are USB only and with my USB port stuck at Initialize, I am unsure if I can update it.

Thanks again, I will probably have to contact Onkyo tonight when I locate my paperwork.
 
I called Integra and from my description of the issue, I need to send it to a service center for repair.

Oh well, that is now a Harmon Kardon that failed after 3 years and now an Integra failing after 2 years so I probably won't be buying any more from those MFGs.
 
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