Aurender Boot Failure

E

eric031314

New member
Joined
Jul 3, 2021
Messages
3
Location
Taiwan
Dear Pals,
Unfortunately I cannot boot my N10 now. It seems that some partitions in my SSD crashed. When I tried to reset my device with the
procedures below to factory reset my Aurender, it showed only " Safe boot " in my panel and nothing happened.
Anyone has experience about it?
Furthermore, if anyone can share the cloned image of your N10 SSD, maybe I can clone to my SSD and try to boot again.
I am also willing to pay you as an appreciation.

Thank you for your kind support in advance.


PS. I found that my 3rd partition of my SSD has disappeared, and I can still see the rest of the partition.

[Procedures To Factory Restore Your Aurender]
1. Make sure the unit is plugged in and the rear panel power switch is in the. off position.
2. While pressing the front panel power button, switch on the back panel. ...
3. Once the unit's display shows the Aurender logo, release the front panel. ...
4. Wait for the recovery process to finish.
 
Talk to your dealer and/or open a support/help ticket. Have you changed anything from stock?


Sent from my iPhone using Tapatalk Pro
 
Hi, Mike,
thank you for your prompt response. I contacted Aurender already and they told me that my SSD's partitions might corrupted. And I checked the SSD that it seems my 3rd partition has gone. My Aurender is out of warranty already.
That's why I asked for your support. I didn't change any part inside my Aurender.
Thank you.
 
Hi, George,
thanks for your suggestion, let me ask Aurender. However, it seems that they do not allow users to fix it or change parts ourselves.
 
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