AMR DP-777 (dual dac).... NEW SE version

Cyril, I never had one glitch at all with my 777 over the last year. But, I never tried to open it up and tube roll.

I've got all tubes downstream.

Bill...thanks for your input as well :thumbsup:
 
I guess I've been lucky. My CD-777 hasn't given me a hint of grief. Knock on wood... :)
 
Well, I guess I have been lucky too with my AMR DP 777 because I never had any issue whatsoever with it in 24 months.
I would not qualify its sound as "warm". But clearly it is less cold than many DACs out there.
 
Yup, just sharing my real-world account of issues I had with both a tube rolled unit and non-tube rolled unit. Curious to hear more candid feedback on how the SE sounds (positive, negative, or neutral). Does it really not sound much better than the Hugo? And what does that mean? Are they giving out very similar sound characteristics, or does one excel over the other in some areas, and vice-versa?
 
one has to wonder what? don't you sell the product? do you just monitor these forums to make sure the messaging stays in your favor?

the point of forums should be to get beyond the outdated boys club stuff (and those with personal economic agendas), and get to real feedback based on real personal experiences. From people who bought the product, lived with it, and have a real-world story to share about it. Good or bad. Are you by some chance saying that mine isn't perfectly truthful? And that I'm not waiting for an SE back and therefore genuinely interested in feedback on how it sounds from others?
 
one has to wonder what? don't you sell the product? do you just monitor these forums to make sure the messaging stays in your favor?
Wrong. Red herring. Anyone can see I sell AMR. So what? Does that immediately and utterly disqualify me from posting? Did it ever occur to you that a dealer might actually be more in tune with customer experiences and product information and support than an individual?

the point of forums should be to get beyond the outdated boys club stuff (and those with personal economic agendas), and get to real feedback based on real personal experiences. From people who bought the product, lived with it, and have a real-world story to share about it. Good or bad. Are you by some chance saying that mine isn't perfectly truthful? And that I'm not waiting for an SE back and therefore genuinely interested in feedback on how it sounds from others?
Outdated boys clubs stuff? Considering your comment under the review was made less than 9 months ago I'd say it's still very relevant and timely.

Blackmailing a distributor is hardly a way to gain favor. No, your feigned interest in feedback on the SE is just that. You have no intent of purchasing one, only to cast doubts and discredit.
 
  • I have no intent on purchasing an SE? They've had my first unit for almost a year - (picture 1)
  • And the non-tube rolled unit that has quirks is in my bedroom (well when the chord isn't) - (picture 2)
  • And was "working perfectly" when i first received it - (picture 3)

I guess I don't understand the confusion. :skeptical: If I get it back and it sounds awesome, I come on and say it's awesome. It it sounds so, so...I say so-so. If I never get it back, I come on and ask others how it sounds and share emu experience. That's not blackmail...that's sharing your experience and point-of-view.

Why derail it? Would love to hear real-life owners like myself that have heard the SE and don't have a stake in the game...that's really the topic of this forum...what does the new SE sound like? Seems one person has one and had an opinion. To me it's intriguing. It's the first I've heard.

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Nice VAC and Beemers.

So why are you bringing Avatar Acoustics into this thread?

I'm not bringing them in on purpose, that was just to fend off BPW from all the "i have no intention to purchase, and I'm just a hater and all that."

Thanks though, I do love the VAC. It was transformational. If I had to pick one component that took me from analyzing the music/sound, to just sitting back and hearing sweet soft angels sing, it would be the VAC preamp. The B&W's seem to have endless capacity to improve based on what you feed them. I guess like a lot of speakers. HIGHLY respect them. Revealing and fussy, but once all the upstream issues are solved, they sound just about as perfect as you could imagine. The Krell is the humble workhorse.
 
Audiolove,

I gotta be honest with you man. Since you posted that image, it really does appear like you have a bone to pick with Avatar Acoustics. So hopefully you wont mind me clarifying a few things for the people who may not be familiar with the SE situation - because I too have been waiting for the upgrade. In a nutshell, AMR announced the SE upgrades long ago and then missed the original ETA by OVER A YEAR. As you could imagine, this put their distributors between a rock and a hard place. Avatar fired off that notice in January when they were told that the SE boards were finally done and would be shipping in a few weeks. That never happened, forcing Avatar (and other distributors) to chain-mail an apology shortly thereafter. Besides, it's not like Avatar (and other distributors ) were holding their customers AMR gear hostage. Customers could have had the units shipped back at any time.

Anyway, the good news is that AMR has finally released the upgrade. Since I'm so far back on the list, it'll be awhile until my unit receives the SE treatment. Oh well. It's just Hi-Fi. I'll survive.

Anyway, VAC makes good stuff and yep, some B&W models require a bit of work to show their true stripes. I wasn't really big on their house sound until I had a chance to bring home a couple pairs for evaluation. Ironically enough (given the direction this thread has taken), I had to go in and correct the polarities on both models. haha
 
I'm not quite sure why people are all over audiolove's comments about his DP-777. He relayed his own personal experience with the product which turned out to be problematic. That he shared this commentary on other DP-777 threads is wholly understandable because he had a less than favorable experience. If someone spends $5K on a product and it does not perform as he/she expects (i.e., without operational defects as you would expect it to), then I have no problems with them sharing their experiences with other current and potential customers on these fora. Just as audiolove shared his experience, there were many others who also chimed in and said they had no operational issues with it. Every brand will have the occasional lemon/defective unit, so not sure why audiolove's comments are being viewed with such questioning and suspicion.

In another thread that got a lot of airtime, quite a lot of people mentioned that we don't want AS to become a "rah rah" forum where only positive commentary about equipment is made, and I find it interesting that now when one person shares a negative experience with a product, quite a few members/dealers jump on him for sharing his specific experience with others. In any case, it's all good.
 
cmalak, in principle I agree with you and fully agree a product warranty should be honored under the conditions set forth. It is useful to know people's experiences with a product, good or bad. The remarks by audiolove, however, go pretty far over the line, as according to the distributor's comment below the Stereophile review, audiolove had purchased two different DP-777s used on Agon, experiencing problems after tube rolling (after having been warned by the distributor of potential problems and voided warranty) with the first unit and then the second one failing pretty much out of the box, as far as I can tell. My comments here may be viewed with a bit of skepticism since I am an AMR dealer, but you would think a person experiencing problems after doing something he was cautioned against wouldn't do the same thing to another, causing that unit to fail as well. You'd think he would have learned, but no. audiolove's attitude toward the distributor, including attempted blackmailing, puts things in an entirely different light. Put yourself in the distributor's shoes. Would you turn the other cheek a second time?

I knock myself out for customers, setting up products in their systems as needed to ensure reliable operation and optimal performance. When problems occur I am there to assist them and facilitate repair under warranty as applicable, providing loaners when possible. If someone has done something outside the scope of warranty coverage they must own up to it and accept responsibility, it's that simple. In audiolove's case he tube rolled when he was warned about doing it, and then he foolishly did the same thing to a second unit, both of them purchased used from individuals. And in one of his subsequent posts here he clearly demonstrated his lack of ethics by posting private, personal communications from the distributor. If it walks like a duck and quacks like a duck, it's a duck.
 
Brian...appreciate you sharing the additional background info. I guess I didn't pick up on the tube-rolling issue which is prohibited by AMR and voids the warranty. Fair enough. I guess we have all angles covered on this one.
 
  • And the NON-TUBE ROLLED unit that has quirks is in my bedroom (well when the chord isn't) - (picture 2):facepalm:


Brian...appreciate you sharing the additional background info. I guess I didn't pick up on the tube-rolling issue which is prohibited by AMR and voids the warranty. Fair enough. I guess we have all angles covered on this one.
 
BPM, i totally read your comments with skepticism. You sell the product. For example with this situation, you aren't able to absorb all the details and facts. Missing the important details that don't line up with your position. I could open the unit, send you photos, videos, forensic swabs, expert testimony from engineers, and you'd still just go: "It's Blackmail, he rolled tubes in all of them, it's blackmail".

Ahh, the human condition.... :yahoo1:
 
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