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Thread: T+A Support

  1. #1
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    T+A Support

    I was a bit hesitant to purchase my T+A gear only because it doesnít have a strong presence here in the States. I had a minor issue with my MP3100HV. I contacted the U.S. distributor, David. He was incredibly helpful, and informative. A really nice guy also. We took care of the issue, updated my firmware, and had a very pleasant phone call. Overall, one of the best consumer experiences Iíve ever had, solving a problem.. I think the gear is fantastic, and now that Iíve experienced the terrific factory support, I highly recommended the brand.
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

  2. #2
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    Re: T+A Support

    Quote Originally Posted by Penthouse-D View Post
    I was a bit hesitant to purchase my T+A gear only because it doesnít have a strong presence here in the States. I had a minor issue with my MP3100HV. I contacted the U.S. distributor, David. He was incredibly helpful, and informative. A really nice guy also. We took care of the issue, updated my firmware, and had a very pleasant phone call. Overall, one of the best consumer experiences Iíve ever had, solving a problem.. I think the gear is fantastic, and now that Iíve experienced the terrific factory support, I highly recommended the brand.
    Agreed. David is awesome. Just wish I could get more traction with the brand. Everyone loves the look and sound.


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    My Systems: http://www.audioshark.org/showthread...481#post158481

    "We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."

    Dealer for: Aqua Hi-Fi, Audio Research, Aurender, AudioQuest Cables & Power Products, Avantgarde Acoustics, Avid HiFi, Ayre Acoustics, Berkeley Audio Design, Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Chord, EMM Labs, Esoteric, Estelon Loudspeakers, FirstWatt, Focal Headphones, Furutech, Fyne Audio Loudspeakers, GigaFoil, Gryphon Audio, Harbeth Loudspeakers, Hegel, HiFi Man, ISO Acoustics, Keces Power Supplies, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Naim Audio, Ortofon, Pass Labs, Quadraspire, Shunyata Research, SimAudio, Stein Music Products, Stenheim Loudspeakers, Stillpoints, T+A Electronics, VAC, Vicoustics, Viva Audio, Vivid Audio Loudspeakers, VPI Industries, WireWorld Cables.

    https://suncoastaudio.com/
    Phone: 941-932-0282
    Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/

  3. #3
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    Re: T+A Support

    Quote Originally Posted by Penthouse-D View Post
    I was a bit hesitant to purchase my T+A gear only because it doesnít have a strong presence here in the States. I had a minor issue with my MP3100HV. I contacted the U.S. distributor, David. He was incredibly helpful, and informative. A really nice guy also. We took care of the issue, updated my firmware, and had a very pleasant phone call. Overall, one of the best consumer experiences Iíve ever had, solving a problem.. I think the gear is fantastic, and now that Iíve experienced the terrific factory support, I highly recommended the brand.
    +1

    this was my 100% exact experience in dealing with technical support staff in germany. i would also not hesitate to recommend the brand on all fronts.
    kanjiroba yak + roon rock > t+a dac8 dsd > almarro a318b > viking acoustics berlin r mk2 | alp-tone audio analog cables
    core audio designs
    plyKraft 3L | hifi racks ltd podium t5-iii

  4. #4
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    Re: T+A Support

    Mike, David and I discussed the new marketing efforts the company is investing in here . The products are also getting some fantastic reviews in many of the audio mags. I feel theyíre putting a lot of effort into growing the brand....
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

  5. #5
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    Re: T+A Support

    Quote Originally Posted by Penthouse-D View Post
    Mike, David and I discussed the new marketing efforts the company is investing in here . The products are also getting some fantastic reviews in many of the audio mags. I feel theyíre putting a lot of effort into growing the brand....
    Me too. Would love to see a refresh to the amps.


    Sent from my iPhone using Tapatalk Pro
    My Systems: http://www.audioshark.org/showthread...481#post158481

    "We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."

    Dealer for: Aqua Hi-Fi, Audio Research, Aurender, AudioQuest Cables & Power Products, Avantgarde Acoustics, Avid HiFi, Ayre Acoustics, Berkeley Audio Design, Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Chord, EMM Labs, Esoteric, Estelon Loudspeakers, FirstWatt, Focal Headphones, Furutech, Fyne Audio Loudspeakers, GigaFoil, Gryphon Audio, Harbeth Loudspeakers, Hegel, HiFi Man, ISO Acoustics, Keces Power Supplies, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Naim Audio, Ortofon, Pass Labs, Quadraspire, Shunyata Research, SimAudio, Stein Music Products, Stenheim Loudspeakers, Stillpoints, T+A Electronics, VAC, Vicoustics, Viva Audio, Vivid Audio Loudspeakers, VPI Industries, WireWorld Cables.

    https://suncoastaudio.com/
    Phone: 941-932-0282
    Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/

  6. #6
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    Re: T+A Support

    Mike, please explain.. thanks.
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

  7. #7
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    Re: T+A Support

    Quote Originally Posted by Penthouse-D View Post
    Mike, please explain.. thanks.
    A3000 has been out for a while now.


    Sent from my iPhone using Tapatalk Pro
    My Systems: http://www.audioshark.org/showthread...481#post158481

    "We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."

    Dealer for: Aqua Hi-Fi, Audio Research, Aurender, AudioQuest Cables & Power Products, Avantgarde Acoustics, Avid HiFi, Ayre Acoustics, Berkeley Audio Design, Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Chord, EMM Labs, Esoteric, Estelon Loudspeakers, FirstWatt, Focal Headphones, Furutech, Fyne Audio Loudspeakers, GigaFoil, Gryphon Audio, Harbeth Loudspeakers, Hegel, HiFi Man, ISO Acoustics, Keces Power Supplies, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Naim Audio, Ortofon, Pass Labs, Quadraspire, Shunyata Research, SimAudio, Stein Music Products, Stenheim Loudspeakers, Stillpoints, T+A Electronics, VAC, Vicoustics, Viva Audio, Vivid Audio Loudspeakers, VPI Industries, WireWorld Cables.

    https://suncoastaudio.com/
    Phone: 941-932-0282
    Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/

  8. #8
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    Re: T+A Support

    Penthouse - thanks for the information - all this time I was thinking I would have to return the equipment to Germany for any issues. I have the PA3100 HV and the PDP3000 HV - beautiful and incredible units.
    Studio/Study:
    HTPC > or PS Audio Directstream Memory Player > MSB Diamond IV Stack > or PS Audio Directsteam DAC > PS Audio BHK Pre > Pass Lab First Watt SIT-3 > or Raven Audio Osprey MK3 Tube Amp > Harbeth P3ESR Speakers

    Main Listening Rig:
    Mojo Audio DejaVu Server > Mojo Audio Mystique V3 DAC or T+A PDP3000HV Transport + DAC > T+A PA3100HV Amp > JM Reynaud Orfeo Jubilee Speakers

    Home Theater:
    McIntosh MVP901 Media Player > McIntosh C2300 Pre > McIntosh MC302 Amp or VAC Sigma 160iSE Integrated Amp > Harbeth M30.1 Speakers

  9. #9
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    Re: T+A Support

    Should your unit ever need physical work, they have a service center in Atlanta , and I believe another on the west coast. If I remember correctly.....
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

  10. #10
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    Re: T+A Support

    I highly recommend T+A. I too was concerned with service and simply things like a firmware update (which they have assured me is not needed). If they have a West Coast center also I would love to know who.

    I have read several really good reviews. I really would love to see the brand get a lot more traction here in the States. It is such great gear!
    Amps: Hattor Passive Pre, Hattor Tube Active Stage, Bel Canto REF500S, T+A AMP 8, McIntosh MC754, Bryston BHA-1
    Vinyl: Rega RP8 w/Rega Neo PSU, Rega Ania Pro, Moon 310LP, Hexmat Yellow Bird, Record Doctor VI
    Digital: Falcon Northwest PC Server, T+A DAC 8 DSD, W4S Recovery, Roon & HQPlayer
    Transducers: Magnepan MG .7's w/Magna Riser Stands, Rythmik L12's (x2), B&W MM-1's, Abyss Diana Phi's
    Other: McIntosh MR7083, Oppo BDP105, AudioQuest Niagara 1000

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T+A Support

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