New amplifier on its way!

Sean said:
Randy, I am sorry to hear the meter wasn't functioning properly. Thankfully, it sounds like Mac is already on its way to take care of you.
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Thank you. The meter seems to work most of the time straight away anymore. But they prefer to replace it anyway. The Kansas City dealer contacted me that the new amp has arrived. He wants to check it and make sure all is 100%. His guy will bring it down and install it next week, even though I will not be of any help (knee surgery tomorrow).
 
All the speakers I bought and sold before buying the mc611’s and now after hearing what they did for my blades I’m kinda curious how close I was all along.
 
Simplex from Kansas City delivered the replacement amplifier today. It works beautifully. They had it ready to deliver two weeks ago but I asked if we could wait a couple of weeks since I just got out of the hospital with my second knee replacement and was not actually ready to deal with getting the new amp. They were fine with this.

Their guy was a couple hours late in delivery (which really was no big deal), but the owner, Robert called and apologized. I told hm it was fine, but he is sending me a $50 Acoustic Sound gift card anyway.

McIntosh and Simplex have proven to be amazing. What customer service!
 
Randy Myers said:
Simplex from Kansas City delivered the replacement amplifier today. It works beautifully. They had it ready to deliver two weeks ago but I asked if we could wait a couple of weeks since I just got out of the hospital with my second knee replacement and was not actually ready to deal with getting the new amp. They were fine with this.

Their guy was a couple hours late in delivery (which really was no big deal), but the owner, Robert called and apologized. I told hm it was fine, but he is sending me a $50 Acoustic Sound gift card anyway.

McIntosh and Simplex have proven to be amazing. What customer service!
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That's great to hear. Show us some pics!!!
 
It has been a while so I thought I would check in and say how amazing the McIntosh gear is. For me they are the system I have always wanted. Sure, some of their higher models would be nice, but my room is small, and these do a wonderful job! Just like I would love Blades (II), but in my room what I have works fantastic!

I am still complete amazed by how McIntosh stepped up to the plate and took care of the issues with the local dealer. They proved what I have always known, the customer is very important to them! Thank you, McIntosh, thank you!!!

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