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  1. #1
    Senior Member
    Join Date
    Oct 2013
    Location
    Sacramento
    Posts
    1,102

    Conductor help needed

    Please help ASAP. I played radio stations on my N20 all day to burn in new monoblocks. Now I can't get back to my stored music. I select album or artist at the top and I get a message "0 out of xxx albums" or "0 out of xxx artists". The only stored music I can play is from playlists.

    How do I get back to my stored library? I tried restarting but Conductor just goes back to where it was before I restart.
    Contributor to stereotimes.com

  2. #2
    Senior Member
    Join Date
    Feb 2022
    Location
    Colorado
    Posts
    161

    Re: Conductor help needed

    If you still need assistance, I just logged on to my N20 via Conductor on my iPad. I received a message telling me to update software. I'm set to auto update so this was an unusual message by itself.

    I also noticed that I did not have all three (3) icons displayed in Conductor (Conductor icon/Qobuz account icon/vTuner icon). My Qobuz account icon, and therefore my saved music, was missing. I went to settings>software update and the system cycled to reveal "Latest version is already installed."

    Returned to the main Conductor screen and Conductor recycled and now my Qobuz icon was available.

    Hope this helps.
    Preamp; WestminsterLab Quest with w/ Audioquest Dragon source PC (C15)
    Interconnects; Nordost Valhalla V2 XLR
    SACD Player/DAC; Esoteric K-01XD w/ Shunyata Omega QRs PC (C15)
    Music Server/Streamer; Aurender N20 w/ Shunyata Omega QRs PC (C15)
    Digital cables; Shunyata Sigma V2 Clock (50 Ω & 75 Ω), Nordost Valhalla V2 S/PDIF
    Amplifier;Westminster Lab Rei Monoblock w/ Westminster Lab Ultra PC (C15) x 2
    Speakers; Magico A5 w/Apods, Westminster Lab Ultra speaker cable
    Power; Shunyata Everest 8000 w/ Sigma XC PC (C19)
    Grounding; Nordost QKore6 w/ premium and standard grounding wires
    Master Clock; Cybershaft OP21A-D Ultra Precision OCXO 10MHz w/ UpTone Audio JS-2 Linear Power Supply
    Network switch; Nordost QNET 5 Port Network Switch w/ QNet Stand and Nordost TC SORT Kones, Shunyata Omega Ethernet

  3. #3
    Senior Member
    Join Date
    Oct 2013
    Location
    Sacramento
    Posts
    1,102

    Re: Conductor help needed

    mxk116,

    The mystery continues. Conductor reset itself somehow. I wish I knew the secret handshake because I am going "groundhog day" and repeating yesterday. I am burning in via radio until this afternoon or evening when I return to my regularly scheduled program.
    Contributor to stereotimes.com

  4. #4
    Senior Member
    Join Date
    Nov 2013
    Location
    Colorado
    Posts
    1,961

    Conductor help needed

    I was working with a customer one day over the phone and he had a similar situation as yours with his Aurender/Conductor communications.

    It took shutting down Conductor first, rebooting his tablet, powering off/standby from the front button on his Aurender streamer, waiting a minute or two and then switching off the Aurender from mains power with the rocker switch on the rear of his Aurender.

    After a few minutes with everything completely powered off I had him power on the Aurender with the rear switch and let it come fully alive, then restarted the Conductor app and everything came back.

    Just like computers, sometimes everything needs a complete power down/reboot not just pressing the standby/off convenience button.
    Avanti Audio

    arc sp-11 or ls27 | arc d130 | vpi classic 2 w/periphery ring w/Si3N4 bearing & sapphire thrust plate & 2x jmw 10.5i | phoenix engineering eagle & road runner | ortofon cadenza bronze, miyajima zero mono | sentec eq11 w/ Sylvania 5751 TMBP & CBS 7318 | auditorium a23 | canton ref 9 dc | 2x m&k v125 | oppo bdp-95 | chord qutest | lumin d1 & sbooster | avanti audio vivace cables

  5. #5
    Senior Member
    Join Date
    Nov 2013
    Location
    SE Pa
    Posts
    2,025

    Re: Conductor help needed

    I'm an old retired railroader, for the right amount of $$ I might be talked into coming back..........
    Cheers ! …. Dave

  6. #6
    Senior Member
    Join Date
    Oct 2013
    Location
    Sacramento
    Posts
    1,102

    Re: Conductor help needed

    Radio plays for a long time then stops and I have to restart. Is there a function that requires user input to continue playing? I am using the radio only for burn in so I am not making any changes on the Conductor app.
    Contributor to stereotimes.com

  7. #7
    Senior Member
    Join Date
    Feb 2022
    Location
    Colorado
    Posts
    161

    Re: Conductor help needed

    Have you contacted Aurender and/or the dealer from whom you purchased the N20?
    Preamp; WestminsterLab Quest with w/ Audioquest Dragon source PC (C15)
    Interconnects; Nordost Valhalla V2 XLR
    SACD Player/DAC; Esoteric K-01XD w/ Shunyata Omega QRs PC (C15)
    Music Server/Streamer; Aurender N20 w/ Shunyata Omega QRs PC (C15)
    Digital cables; Shunyata Sigma V2 Clock (50 Ω & 75 Ω), Nordost Valhalla V2 S/PDIF
    Amplifier;Westminster Lab Rei Monoblock w/ Westminster Lab Ultra PC (C15) x 2
    Speakers; Magico A5 w/Apods, Westminster Lab Ultra speaker cable
    Power; Shunyata Everest 8000 w/ Sigma XC PC (C19)
    Grounding; Nordost QKore6 w/ premium and standard grounding wires
    Master Clock; Cybershaft OP21A-D Ultra Precision OCXO 10MHz w/ UpTone Audio JS-2 Linear Power Supply
    Network switch; Nordost QNET 5 Port Network Switch w/ QNet Stand and Nordost TC SORT Kones, Shunyata Omega Ethernet

  8. #8
    Senior Member
    Join Date
    Oct 2013
    Location
    Sacramento
    Posts
    1,102

    Re: Conductor help needed

    I have not contacted anyone. It is no big deal. I am just trying to learn. I have some other equipment that shuts off automatically if there is no signal or user input for a specific time. The Aurender does not shut off it just stops playing the radio.

    This morning it has played for 3 hours so far without stopping. I will stop play and restart before I go outside.
    Contributor to stereotimes.com

  9. #9
    Senior Member
    Join Date
    Feb 2022
    Location
    Colorado
    Posts
    161

    Re: Conductor help needed

    Quote Originally Posted by Dizzie View Post
    I have not contacted anyone. It is no big deal. I am just trying to learn. I have some other equipment that shuts off automatically if there is no signal or user input for a specific time. The Aurender does not shut off it just stops playing the radio.

    This morning it has played for 3 hours so far without stopping. I will stop play and restart before I go outside.
    The most recent Conductor and vTuner is not far from its beta release. I’m certain Aurender would be interested in the issues you are experiencing. They have a fairly straightforward method for reporting issues within the Conductor app’s settings menu under “Help”
    Preamp; WestminsterLab Quest with w/ Audioquest Dragon source PC (C15)
    Interconnects; Nordost Valhalla V2 XLR
    SACD Player/DAC; Esoteric K-01XD w/ Shunyata Omega QRs PC (C15)
    Music Server/Streamer; Aurender N20 w/ Shunyata Omega QRs PC (C15)
    Digital cables; Shunyata Sigma V2 Clock (50 Ω & 75 Ω), Nordost Valhalla V2 S/PDIF
    Amplifier;Westminster Lab Rei Monoblock w/ Westminster Lab Ultra PC (C15) x 2
    Speakers; Magico A5 w/Apods, Westminster Lab Ultra speaker cable
    Power; Shunyata Everest 8000 w/ Sigma XC PC (C19)
    Grounding; Nordost QKore6 w/ premium and standard grounding wires
    Master Clock; Cybershaft OP21A-D Ultra Precision OCXO 10MHz w/ UpTone Audio JS-2 Linear Power Supply
    Network switch; Nordost QNET 5 Port Network Switch w/ QNet Stand and Nordost TC SORT Kones, Shunyata Omega Ethernet

  10. #10
    Senior Member
    Join Date
    Oct 2013
    Location
    Sacramento
    Posts
    1,102

    Re: Conductor help needed

    I have not updated. My two attempts failed and I gave up since the update did not seem to relate to playback quality.

    To remedy the failed update I was instructed to uninstall Conductor and install the new version. Since the new one was a Beta version I did not bother.

    Music stopped again while I was outside.
    Contributor to stereotimes.com

  11. #11
    Junior Member
    Join Date
    May 2022
    Location
    Canada
    Posts
    10

    Re: Conductor help needed

    Can someone tell me if the Conductor app will work on a new Microsoft Surface Laptop? Hoping it's an easy setup. I just returned my MacBook Air.
    Thanks
    Gene
    Gene

    Preamp: Spectral DMC-30SS series 2
    Amp: Spectral DMA-300SV
    Streamer: Aurender N20
    Dac: Metronome Le DAC 2
    Streaming: Ediscreation Fiber Box II Extreme/Ediscreation Firebird LPS
    Speakers: Vimberg Amea
    Cables: MIT 2C3D Level One speaker cable/Furutech NCF power cables/Flux-50 G NCF Power Filters

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Conductor help needed

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