Upgrading To Qobuz Premier

[bluegrassphile]

Anyone else having difficulty upgrading to Qobuz Premier? When I try to pay for the upgrade nothing happens. Qobuz having issues right now?

 

[Jack]

If they already have your card info they should just do the billing on their end.

 

[mobyjock]

Hi bluegrassphile - I'm having exactly the same problem trying to upgrade to Studio Premier here in the UK. Before I contact Qobuz direct was wondering if you solved the problem

Best wishes - Dave

 

[joeinid]

Welcome to the forum Moby

 

[mobyjock]

Thank you, Joe - nice to be here

 

[bluegrassphile]

They haven't solved the problem/s yet. Won't allow me to change either my payment method or plan. They have some issues they need to deal with...NOW. They seem very slow to respond.

 

[mobyjock]

Thanks for info, if and when I have any luck will report back.

 

[mobyjock]

Tried another card to change to Sublime and that worked perfectly - maybe worth a try

 

[HumbleHiFi]

Try to sign up on another device. Hope that helps.