Your HDMI needs to be high speed to the level to carry 4k and if a long run either active or a booster used.
Make sure all firmware is updated.
Also, do some web searches for HDMI and your processor, there was a period where Marantz had some issues with a couple models. I don't remember which.
You could try running the HDMI direct from the source to see if it's the cable or in the processor.