Results 1 to 18 of 18
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January 13, 2022, 05:01 PM #1
- Join Date
- Dec 2013
- Location
- East Bay, CA
- Posts
- 20
Purchase Soulution gear with no demo?
I'm interested in upgrading my DAC from the Linn Klimax-DSM, and will be hearing the MSB Select in my home soon. I contacted the distributor for Soulution,Axis Audio, about hearing the 760 DAC and received the following reply: "None of our Soulution dealers have the 760 DAC on demo and we do not have one to loan out to dealers. It is a specialized unit that dealers order as they have an order from a customer for it."
Is it reasonable/customary to expect a customer to make a 70K purchase based on reputation alone, without a demo? I'm a lot more inclined to buy a brand from a local dealer where I can be confident of receiving excellent customer service. This response really makes me less inclined to consider this brand. Am I wrong? Have you purchased DACs with no demo?Speakers; Wilson Audio Alexx
Amp; D'Agostino MxV 400
Source; MSB Select II
Power: Stromtank S2500Q
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January 13, 2022, 05:07 PM #2
Re: Purchase Soulution gear with no demo?
Absurd.
Jim
D'Agostino Momentum M-400's MxV’s & HD Pre-amp
Wilson Alexandria X2 Series 2 speakers
Digital: dCS Vivaldi APEX DAC, Clock & Upsampler
Analog: SME 20/3 with Esoteric E-03 Phono
Transparent Opus Speaker Cable & Interconnects & Opus Power Cords
Power Cords on Digital: Shunyata
Power Conditioner - Shunyata Everest
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January 13, 2022, 05:12 PM #3
- Join Date
- Nov 2013
- Location
- St. Louis, MO, USA
- Posts
- 3,068
Re: Purchase Soulution gear with no demo?
Aurender ACS10 w/Audioquest Diamond USB, Esoteric N05xd
Mark Levinson #526, 534 & JBL 4367's
Clearaudio Performance DC w/Maestro cart
Clarus Concerto & their Crimson cables
HT: Marantz AV8003, Linn 5125, JBL SAM3ha, Revel s30,
SVS PC13 Ultra
Transparent, Analysis Plus & Tributaries. PS Audio filtering
Sony XBR-75X940D & BDP
Parasound P6, MBL 8006b, Artisan speakers/subwoofer
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January 13, 2022, 05:27 PM #4
Re: Purchase Soulution gear with no demo?
In reality how many dealers “loan” out 5 figure DACs unless you have a well established history with them?
Marty
Aurender N20 / SonicTransporter i7 / Roon
MSB Premier
Constellation Inspiration Preamp 1.0 / Mono 1.0
Dynaudio Confidence 50 / SVS SB13 Ultra
PS Audio Powerplant 15
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January 13, 2022, 06:25 PM #5
Re: Purchase Soulution gear with no demo?
No way would I purchase something I haven’t heard and couldn’t return.
Tom
Audio:
Amati Futura Mains
Amati Homage VOX Center,
Proac Response 1sc Rears,
Three MC2301's for L,C,R
MC 602 for the rears
C 1100, MX 151, MCD 1100, MR 77
Nottingham Dais with Sumiko Palo Santos Presentation
SurfacePro 3, JRiver, WW Starlight Platinum USB, Schiit Yggdrasil, Benchmark DAC3 HGC
Video:
MX 151, OppO BDP-95, JVC RS-500 DILA projector, 106" diagonal Stewart Luxus Screenwall Deluxe with Studiotek 130 G3 material.
Lake House:
Ohm F, MC 275V, C2300, MR 80, Rega P3
OnDeck:
McIntosh MAC 4300v
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January 13, 2022, 06:33 PM #6
Re: Purchase Soulution gear with no demo?
I can’t speak for others, but we have three showrooms for demos. People can come and listen until their hearts content.
No problem loaning stuff out to local folks either.
Now, on the flip side, shipping demos has been a nightmare where the pieces have either come back damaged by the customer, damaged by the shipping company or at a minimum, the box looking like a dogs breakfast. Never again.
Sent from my iPhone using Tapatalk ProMy Systems: http://www.audioshark.org/showthread...481#post158481
"We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."
Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.
https://suncoastaudio.com/
Phone: 941-932-0282
Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/
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January 13, 2022, 06:38 PM #7
Re: Purchase Soulution gear with no demo?
Marty
Aurender N20 / SonicTransporter i7 / Roon
MSB Premier
Constellation Inspiration Preamp 1.0 / Mono 1.0
Dynaudio Confidence 50 / SVS SB13 Ultra
PS Audio Powerplant 15
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January 13, 2022, 07:04 PM #8
Re: Purchase Soulution gear with no demo?
My Systems: http://www.audioshark.org/showthread...481#post158481
"We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."
Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.
https://suncoastaudio.com/
Phone: 941-932-0282
Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/
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January 13, 2022, 07:18 PM #9
Re: Purchase Soulution gear with no demo?
Much of the equipment I've bought I've bought without hearing (I don't mind experimenting, I look for deals where I can sell again with minimal loss, and I'm a really good researcher). I've been very lucky and have yet to get a dog. That said the most expensive equipment I've bought only cost around 20k, and that piece was something I'd heard, so there's a limit (in my head probably around 10k). Now sure, 70k to you may well be roughly equivalent to 10k to me; there's some relativity here.
Not a chance I'd buy something for 70k I'd no way of hearing in advance, in a system similar to mine. No. Way. (I also wouldn't expect a demo unit/loaner of something with that price tag unless I knew the dealer very very well. But a showroom, or an invite to another owner's room, for sure).
To me that's just a signal they're not really serious about selling something like that. Sort of unprofessional, but understandable in some ways also - I don't know how high end audio dealers keep even as much inventory/demo as they seem to on all the brands they carry, with prices on some of this stuff.Main System
Lumin X1 > Boulder 1161 > Scansonic MB3.5 B
Headphones
Home: HiFiMan Susvara > Schiit Lyr+
Portable: Focal Radiance > AQ Dragonfly Cobalt / Chord Hugo 2
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January 13, 2022, 07:19 PM #10
Re: Purchase Soulution gear with no demo?
I'm sure Mike could tell stories about loaning out gear to a potential "customer" only to find out they were using him for the demo and they had no intentions of buying the gear from him.
Micro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, HiFi Rose 150B DAC, ARC Ref 6, ARC Ref 75 with KT-150s, Parasound JC5 amp , JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.
Reviewer for Positive Feedback
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January 13, 2022, 07:21 PM #11
Re: Purchase Soulution gear with no demo?
Marty
Aurender N20 / SonicTransporter i7 / Roon
MSB Premier
Constellation Inspiration Preamp 1.0 / Mono 1.0
Dynaudio Confidence 50 / SVS SB13 Ultra
PS Audio Powerplant 15
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January 13, 2022, 07:23 PM #12
Re: Purchase Soulution gear with no demo?
In my opinion it is not worth spending that much money on a big uncertainty. Stick with a company that manufactures DAC’s as their primary business like MSB. You will be buying something with better support with proven results from many end users.
Buddy
Boulder 1160 Amp, 1110 Pre-Amp
Audio Research Ref. 3 Phono-Pre
Vivid Audio Giya G2S2 Speakers
MSB Reference DAC
Innuos Statement w/Next. Gen. PS
B & W DB1D Subwoofer X2
Audioquest Niagara 5000 Power Conditioner
Kronos Pro Turntable w/Kronoscope RS tonearm + SCPS-1 PS + MSL Platinum Cart.
VPI HW-40 Turntable w/ Lyra Etna cartridge
Jay's Audio CDT3-MK3 CD Transport
Schiit Mjolnir 2 HPA + Audeze LCD X headphones
Adona Equipment Rack and Amp Stands
Furutech Outlets and Plates + NCF Booster
Shunyata Cables
Synergistic Research Galileo SX Ground Block, FEQ 4, Ethernet Switch UEF, Black Box + Room Acoustic treatments
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January 13, 2022, 07:33 PM #13
Re: Purchase Soulution gear with no demo?
My Systems: http://www.audioshark.org/showthread...481#post158481
"We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."
Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.
https://suncoastaudio.com/
Phone: 941-932-0282
Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/
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January 13, 2022, 07:33 PM #14
Re: Purchase Soulution gear with no demo?
My Systems: http://www.audioshark.org/showthread...481#post158481
"We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."
Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.
https://suncoastaudio.com/
Phone: 941-932-0282
Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/
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January 13, 2022, 07:34 PM #15
Re: Purchase Soulution gear with no demo?
My Systems: http://www.audioshark.org/showthread...481#post158481
"We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."
Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.
https://suncoastaudio.com/
Phone: 941-932-0282
Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/
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January 13, 2022, 07:41 PM #16
Re: Purchase Soulution gear with no demo?
Marty
Aurender N20 / SonicTransporter i7 / Roon
MSB Premier
Constellation Inspiration Preamp 1.0 / Mono 1.0
Dynaudio Confidence 50 / SVS SB13 Ultra
PS Audio Powerplant 15
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January 13, 2022, 07:42 PM #17
Re: Purchase Soulution gear with no demo?
My Systems: http://www.audioshark.org/showthread...481#post158481
"We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."
Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.
https://suncoastaudio.com/
Phone: 941-932-0282
Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/
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January 13, 2022, 07:58 PM #18
- Join Date
- Dec 2013
- Location
- East Bay, CA
- Posts
- 20
Re: Purchase Soulution gear with no demo?
Thanks everyone for validating my thoughts and concerns.
Hearing the MSB Select tomorrow at my local dealer...Excited!
In addition, his customer service has been impeccable...Another reason I'm inclined to purchase.Speakers; Wilson Audio Alexx
Amp; D'Agostino MxV 400
Source; MSB Select II
Power: Stromtank S2500Q
AudioShark - The Best High End Audio Discussion forum.
AudioShark forum is a leading forum site for High End Audio Discussion, Stereo System Discussion, Home Theater System Discussion, Best Home Stereo System Discussion, Home Theater Installation Discussion etc.
The AudioShark forum was created for sharing the passion of high-end Audio. We have Audiophiles from all over the world participating and sharing their knowledge. From novice to experts, you will find a friendly environment for discussing about High End Audio, Stereo System, Home Theater System, Home Stereo System, Home Theater Installation, Amplifiers, Speakers, Subwoofers, Integrated System, Acoustic treatments & Digital Room Corrections and many more.
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Industry Participation Disclosure : The owner and administrator of Audioshark is the owner of Suncoast Audio LLC in Sarasota Florida. Suncoast Audio has a full brick and mortar presence in Sarasota with several great show rooms with many world class brands. More information can be found at http://www.suncoastaudio.com
Audioshark is a community of like minded individuals. Audioshark welcomes participation from all manufacturers and owners of all brands and products. It is our belief that online forums provide a community of like minded audiophiles and music lovers to encourage the growth of this wonderful hobby.
Sincerely,
The Audioshark.org Team
AudioShark forum is a leading forum site for High End Audio Discussion, Stereo System Discussion, Home Theater System Discussion, Best Home Stereo System Discussion, Home Theater Installation Discussion etc.
The AudioShark forum was created for sharing the passion of high-end Audio. We have Audiophiles from all over the world participating and sharing their knowledge. From novice to experts, you will find a friendly environment for discussing about High End Audio, Stereo System, Home Theater System, Home Stereo System, Home Theater Installation, Amplifiers, Speakers, Subwoofers, Integrated System, Acoustic treatments & Digital Room Corrections and many more.
At AudioShark, we also have incorporated an exciting Marketplace where members can peruse terrific buys on used gear, as well as meet dealers and discuss the purchase of new gear.
We are as crazy about this hobby as you are! So come on in and join us! Audioshark.org the Friendliest Audio Forum!
Industry Participation Disclosure : The owner and administrator of Audioshark is the owner of Suncoast Audio LLC in Sarasota Florida. Suncoast Audio has a full brick and mortar presence in Sarasota with several great show rooms with many world class brands. More information can be found at http://www.suncoastaudio.com
Audioshark is a community of like minded individuals. Audioshark welcomes participation from all manufacturers and owners of all brands and products. It is our belief that online forums provide a community of like minded audiophiles and music lovers to encourage the growth of this wonderful hobby.
Sincerely,
The Audioshark.org Team
I upgraded the power supply on my Gigafoil v4 to a Weiss PSU 102. It’s very nice step up. But with the new model, you’re looking at $2000 before even investing in a SOTA linear power supply.
GigaFoil v4 Inline Ethernet Filter