Bouquet for SVS Customer Service
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  1. #1
    Senior Member
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    Bouquet for SVS Customer Service

    Great customer service attracts me to a brand. If something breaks down, that is regrettable. The true test of the company is how they respond to fix it. I just want to put a big "shout out" to SVS Sound Customer Service. My out-of-warranty SVS SB-13Ultra subwoofer broke down recently. I reached out to SVS about it. Without any fuss or bother they had the spare part out the door the very next day. An out-of-warranty repair shipped to my door at no charge. That is great customer service. And that is why I own SVS stuff.

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  3. #2
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    Jan 2015
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    Edmonton, Alberta, CA
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    Re: Bouquet for SVS Customer Service

    I had problem with my SVS SB16 Ultra, I reached out to them as well, customer service sent me instructions on how to diagnose the problem, after that they sent me a new plate amp. Very happy customer as well.

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  5. #3
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    Feb 2019
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    Re: Bouquet for SVS Customer Service

    The amp went out on one of my SVS subs. The subs were about 12 years old. They sent me a brand new amp and didn't charge me a cent. THAT'S service!! Their new product line is made up of award winning, top notch stuff. Check them out.

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