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Thread: MA252 Problem

  1. #1
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    MA252 Problem

    This morning, while listening to my system, my MA252 stopped functioning. I was listening at a low level, using a Lumin D2 network player as the source. I went up to the amp to adjust it, and there was a "pop" of static electricity when I touched it. Just a normal level of static, nothing too great. I then thought I noticed a little static sound from the speakers, so I turned off the amp and restarted it a few minutes later. From that moment on, there was no sound output at all. I tried three different sources with the same results from all three. The tubes light up normally, and the display looks normal too, just no sound output. I've contacted McIntosh via their website and am awaiting a reply and thought I would check here in case somebody had a suggestion. Thanks.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  2. #2
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    Re: MA252 Problem

    Is it possible a fuse got blown on the amp?
    Electronics: Pass Labs XP-22, Pass Labs X250.8
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    Re: MA252 Problem

    Quote Originally Posted by tino27 View Post
    Is it possible a fuse got blown on the amp?
    That's what I am hoping. But I'm not going to open it up without direction from the factory. I don't want to do anything that might void the warranty. I'm hoping it is something that I can fix myself, like a fuse, with their guidance. I live about 200 miles from the nearest factory authorized service center and I really would prefer to not have to ship it back to the factory for service.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

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    Re: MA252 Problem

    If it is the fuse, there is no need to open the chassis up as the fuse/holder should be located on the rear of the amp just above the power chord. Here is a link to the PDF of the manual (once opened, search for the word "fuse"):

    https://www.mcintoshlabs.com/-/media...ma252om01.ashx
    Electronics: Pass Labs XP-22, Pass Labs X250.8
    Digital: T+A DAC 200, Auralic Aries G1, Sony UBP-X800M
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  5. #5
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    Re: MA252 Problem

    There is a fuse holder right above the IEC. But if that fuse is blown the amp should not turn on. So that cannot be the problem. There may be other fuses internally.

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    Re: MA252 Problem

    Quote Originally Posted by Dizzie View Post
    There is a fuse holder right above the IEC. But if that fuse is blown the amp should not turn on. So that cannot be the problem. There may be other fuses internally.
    Yes, everything comes on just like normal, but with no sound output. So it must be something other than that main fuse on the back.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  7. #7
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    Re: MA252 Problem

    The SS amp module may have it's own rail fuses and they may or may not be shown anywhere but in the schematics.
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    Re: MA252 Problem

    Quote Originally Posted by Jack View Post
    The SS amp module may have it's own rail fuses and they may or may not be shown anywhere but in the schematics.
    I think you are right. And, according to the manual, there are no user serviceable parts inside. So I will most likely need to ship it to the factory for repair.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

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    Re: MA252 Problem

    I'll be watching this thread with great interest because I also have a MA252 with a Lumin D2 streamer as the source component.

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    Re: MA252 Problem

    Followup: I spoke with tech support at the McIntosh factory, and we were unsuccessful in correcting the problem over the phone. We tried a microprocessor reset and a full factory reset. Neither one helped. I'm going to have to take it to an authorized service center for evaluation and repair. I'm going to miss it while it's gone! I do have a Pioneer receiver that I will call to active duty to take its place, but it's not a McIntosh.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  11. #11
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    Re: MA252 Problem

    Sorry you are having problems with the integrated. Hopefully it’ll be fixed soon, as good as new.
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    Re: MA252 Problem

    Any follow up? Curious as to what happened to your Amp.
    McIntosh C49, MC152, MR85, R778 | T+A DAC 8 DSD | KEF LS50 Meta w/S2, KC62 (x2) | Rega RP8, Ania Pro, NEO PSU | Technics SL-1500C | Audio Technica VM750ML | Hexmat Eclipse, Yellow Bird, Molekula, Molekula Mini | Pro-Ject VC-E | Falcon NW PC Server (Roon Core & HQPlayer) | Microsoft Surface Pro 6 (Roon Controller) | Abyss Diana Phi | Schiit Jotunheim 2 | Astell&Kern SE200 | Oppo BDP105

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    Re: MA252 Problem

    Quote Originally Posted by Randy Myers View Post
    Any follow up? Curious as to what happened to your Amp.
    I sent it in to an authorized service center at the beginning of last month. I heard back from them a couple of weeks ago. It was evaluated and they felt they were going to have to replace "one of the boards" and were awaiting final confirmation from the McIntosh factory. They hoped to have it back to me soon. I really miss it!
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

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    Re: MA252 Problem

    Thanks for the update... but honestly, Jesus, like two months and it is still at the service center. To me that is completely un-acceptable. One of the huge draws to McIntosh has always been their customer service and top notch service. Two months without your amplifier, a brand new model I might add, is not good at all. I would be pissed.

    Honestly, I have been still serious considering either one of these or its big brother but this thread has me reconsidering if I should be interested in these new units at all.

    I am so sorry for you having to go through this.
    McIntosh C49, MC152, MR85, R778 | T+A DAC 8 DSD | KEF LS50 Meta w/S2, KC62 (x2) | Rega RP8, Ania Pro, NEO PSU | Technics SL-1500C | Audio Technica VM750ML | Hexmat Eclipse, Yellow Bird, Molekula, Molekula Mini | Pro-Ject VC-E | Falcon NW PC Server (Roon Core & HQPlayer) | Microsoft Surface Pro 6 (Roon Controller) | Abyss Diana Phi | Schiit Jotunheim 2 | Astell&Kern SE200 | Oppo BDP105

    “One of the great challenges in life is knowing enough to think you're right but not enough to know you're wrong”
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    Re: MA252 Problem

    I agree with what you said, Randy. I'm not happy about it at all. I'm hoping that I will receive the repaired amp soon, and I can put all this behind me. It's very frustrating.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

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    Re: MA252 Problem

    So sorry Mark. Growing up in Binghamton, the one thing you could always count on with McIntosh was fast and over the top service. Sound, features, performance; all of that is subjective personal preference. But, quality and reliability of McIntosh was never ever in question. I have seen far too many reports and threads on issues recently. I have had my eye on a fairly new used unit but I have been a bit afraid to buy a used one with recent events. It is a tad disturbing to me.
    McIntosh C49, MC152, MR85, R778 | T+A DAC 8 DSD | KEF LS50 Meta w/S2, KC62 (x2) | Rega RP8, Ania Pro, NEO PSU | Technics SL-1500C | Audio Technica VM750ML | Hexmat Eclipse, Yellow Bird, Molekula, Molekula Mini | Pro-Ject VC-E | Falcon NW PC Server (Roon Core & HQPlayer) | Microsoft Surface Pro 6 (Roon Controller) | Abyss Diana Phi | Schiit Jotunheim 2 | Astell&Kern SE200 | Oppo BDP105

    “One of the great challenges in life is knowing enough to think you're right but not enough to know you're wrong”
    "You can't use reason to convince anyone out of an argument that they didn't use reason to get into"
    ― Neil deGrasse Tyson

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    Re: MA252 Problem

    Mark, I hope your amp is back in your home and playing tunes soon. It’s a bummer the repair has taken longer than anticipated.

    Just a mere offering of my experience, my MA252 has been issue-free since I’ve brought it home.


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  18. #18
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    Re: MA252 Problem

    Hey Sean,

    What did you replace to get the MA252? Any thoughts, opinions, etc. that you can give. I noticed you have 4 ohm medium sensitivity speakers (what I would consider fairly high level speakers at that). I assume it drives them just fine.
    McIntosh C49, MC152, MR85, R778 | T+A DAC 8 DSD | KEF LS50 Meta w/S2, KC62 (x2) | Rega RP8, Ania Pro, NEO PSU | Technics SL-1500C | Audio Technica VM750ML | Hexmat Eclipse, Yellow Bird, Molekula, Molekula Mini | Pro-Ject VC-E | Falcon NW PC Server (Roon Core & HQPlayer) | Microsoft Surface Pro 6 (Roon Controller) | Abyss Diana Phi | Schiit Jotunheim 2 | Astell&Kern SE200 | Oppo BDP105

    “One of the great challenges in life is knowing enough to think you're right but not enough to know you're wrong”
    "You can't use reason to convince anyone out of an argument that they didn't use reason to get into"
    ― Neil deGrasse Tyson

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    Re: MA252 Problem

    Hi Randy, I actually got back into the game with my current gear, after a short break (previously enjoyed Naim Supernait 2 & Dynaudio Focus 160).

    I have done nothing but enjoy my 252 with the A3’s. The combo is a real treat. I am currently looking for amps that will etch even more performance out of the Magico’s. But, the 252 delivers wonderful musical enjoyment and also has enough gusto for HT duties, including action/adventure movies.

    As is well documented, Mac will conservatively rate their amps, and the 252 is no exception. I saw a report where a shop bench tested their 252 and hit something like 25-30% more power before clipping when compared to its rated spec from McIntosh. Hope this helps; if you have more questions feel free to PM or post on my original thread as I don’t want to derail or hijack here.

    Quote Originally Posted by Randy Myers View Post
    Hey Sean,

    What did you replace to get the MA252? Any thoughts, opinions, etc. that you can give. I noticed you have 4 ohm medium sensitivity speakers (what I would consider fairly high level speakers at that). I assume it drives them just fine.



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  20. #20
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    Re: MA252 Problem

    Thanks Sean.
    McIntosh C49, MC152, MR85, R778 | T+A DAC 8 DSD | KEF LS50 Meta w/S2, KC62 (x2) | Rega RP8, Ania Pro, NEO PSU | Technics SL-1500C | Audio Technica VM750ML | Hexmat Eclipse, Yellow Bird, Molekula, Molekula Mini | Pro-Ject VC-E | Falcon NW PC Server (Roon Core & HQPlayer) | Microsoft Surface Pro 6 (Roon Controller) | Abyss Diana Phi | Schiit Jotunheim 2 | Astell&Kern SE200 | Oppo BDP105

    “One of the great challenges in life is knowing enough to think you're right but not enough to know you're wrong”
    "You can't use reason to convince anyone out of an argument that they didn't use reason to get into"
    ― Neil deGrasse Tyson

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    Re: MA252 Problem

    Sorry to hear that you're still without your MA252, Mark. I'm sure that the problem you had with it was just a fluke.

    If it's any consolation, I've had mine since March of last year and it has performed flawlessly since and I have zero regrets with my purchase. I wouldn't hesitate to recommend it to anyone.

    Please don't lose hope, it's a great little amp.

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    Re: MA252 Problem

    Quote Originally Posted by Tubes View Post
    Sorry to hear that you're still without your MA252, Mark. I'm sure that the problem you had with it was just a fluke.

    If it's any consolation, I've had mine since March of last year and it has performed flawlessly since and I have zero regrets with my purchase. I wouldn't hesitate to recommend it to anyone.

    Please don't lose hope, it's a great little amp.
    Oh, I agree that it was just a fluke. I still will highly recommend them and would buy another McIntosh in a heartbeat if I had to. Stuff happens sometimes, but hopefully soon I will have it back and will enjoy many years of trouble free use.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  23. #23
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    Re: MA252 Problem

    How long have you been without it??? How long have you owned it?
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

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    Re: MA252 Problem

    Quote Originally Posted by Penthouse-D View Post
    How long have you been without it??? How long have you owned it?
    I bought it in October 2018. It's been in for repair since the first week of Nov. 2019.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  25. #25
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    Re: MA252 Problem

    Hi Mark, Sorry to hear this. If I understand correctly , the warranty is 3 years. Don't you think if the item can't be repaired within a reasonable amount of time, maybe 30 days, the company should "stand tall" and swap it out?? If it's under warranty, you should be able to drop it off at the dealer, and they should pay freight. I've owned MANY McIntosh products and finally couldn't take it anymore. The proof is in the pudding. No other manufacturer forum has more "issues" with product than McIntosh. 3 of the latest 10 to be exact. 30%!!! Time to stop drinking the Kool-Aid. It's for real...it's NOT a "fluke".
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

  26. #26
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    Re: MA252 Problem

    I agree with what you said. However, in my case, McIntosh has only been involved for a couple of weeks. I had the option of sending the amp back to the McIntosh factory for service, or to any authorized service center. I chose to send it to the closest authorized service center which is about 250 miles away. I wanted to keep the shipping distance to a minimum. I spoke with the service center by phone ahead of time, and they informed me that they were about 8 wks behind in their service work. Not for McIntosh alone, but all makes and models of audio gear. I still opted to send it to them rather than ship it across the country to the McIntosh factory. About two weeks ago, the service center informed me that they had evaluated my amp and notified McIntosh, and were awaiting the needed parts for the repair. So, the wait is reasonable so far. Hindsight is 20/20, and if I had it to do over, I would have sent it directly to McIntosh and likely would have received it back in a much shorter time.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  27. #27
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    Re: MA252 Problem

    I hope your Amp arrives back very soon!

    Mine arrived today... so far I think I am going to like this Amp!
    McIntosh C49, MC152, MR85, R778 | T+A DAC 8 DSD | KEF LS50 Meta w/S2, KC62 (x2) | Rega RP8, Ania Pro, NEO PSU | Technics SL-1500C | Audio Technica VM750ML | Hexmat Eclipse, Yellow Bird, Molekula, Molekula Mini | Pro-Ject VC-E | Falcon NW PC Server (Roon Core & HQPlayer) | Microsoft Surface Pro 6 (Roon Controller) | Abyss Diana Phi | Schiit Jotunheim 2 | Astell&Kern SE200 | Oppo BDP105

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    Re: MA252 Problem

    Quote Originally Posted by Randy Myers View Post
    Mine arrived today... so far I think I am going to like this Amp!
    Congratulations! You're going to love it!
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

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    Re: MA252 Problem

    Wow...
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  30. #30
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    Re: MA252 Problem

    The amp is back home now and all is well! I'm a happy camper again! It only took about 3 weeks from the time McIntosh became involved and parts were ordered. So I am pleased with the service provided by McIntosh.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  31. #31
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    Re: MA252 Problem

    That is great. I feel bad that it took so long. It sounds like it was that service center that caused the huge delays. Very glad Mc got it worked out so for you!
    McIntosh C49, MC152, MR85, R778 | T+A DAC 8 DSD | KEF LS50 Meta w/S2, KC62 (x2) | Rega RP8, Ania Pro, NEO PSU | Technics SL-1500C | Audio Technica VM750ML | Hexmat Eclipse, Yellow Bird, Molekula, Molekula Mini | Pro-Ject VC-E | Falcon NW PC Server (Roon Core & HQPlayer) | Microsoft Surface Pro 6 (Roon Controller) | Abyss Diana Phi | Schiit Jotunheim 2 | Astell&Kern SE200 | Oppo BDP105

    “One of the great challenges in life is knowing enough to think you're right but not enough to know you're wrong”
    "You can't use reason to convince anyone out of an argument that they didn't use reason to get into"
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  32. #32
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    Re: MA252 Problem

    Quote Originally Posted by Randy Myers View Post
    That is great. I feel bad that it took so long. It sounds like it was that service center that caused the huge delays. Very glad Mc got it worked out so for you!
    Yes, it was the service center, but I knew that in advance. They told me that there would be about an 8 week delay before they could get to it. But I chose to send it there anyway since they were the closest authorized service center. I didn't want to ship it 2000 miles away to the factory in New York. So I have no problems with the service center either. They actually got to it a little sooner than what they estimated.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  33. #33
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    Re: MA252 Problem

    Wow...
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

  34. #34
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    Re: MA252 Problem

    Congratulations on getting it back.
    Fleetwood Deville by Oswald Mills Audio, Vienna Acoustics Haydn Jubilee, Wharfedale Linton w/ stands, Klipsch RB-75, Klipsch RP-160M.

    Job INTegrated. Luxman L-595aSE

    NAD C 658 streamer.

    First Watt SIT-3, Job 250 Monos, NuForce STA200, AkitikA GT-102 amp, ASL Wave monos, Dennis Had 45 monos. Absolute Audio Labs PCF 25 amp (improved First Watt F7 super clone)

    Topping D90, RME Audio ADI-2 DAC FS, ModWright Ultimate Sony XA-5400ES.

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  35. #35
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    Re: MA252 Problem

    Did you buy the unit from an authorized dealer??
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

  36. #36
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    Re: MA252 Problem

    Quote Originally Posted by Penthouse-D View Post
    Did you buy the unit from an authorized dealer??
    Yes, I bought it from an authorized McIntosh dealer near Pittsburgh, PA in Oct of 2018. Ten months later we moved from PA to western Colorado. The closest service center I could send it to was a McIntosh authorized service center near Denver, Colorado, about 245 miles away from my home.
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

  37. #37
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    Re: MA252 Problem

    Oh, Maybe next time, send it back to the factory for many reasons...
    T+A MP3100HV, T+A PA3100HV. Custom made Furutech cables with ETP-609 distributor with NCF outlets, Harbeth 40.2 Anniversaries.

  38. #38
    Member
    Join Date
    Oct 2018
    Location
    Western CO
    Posts
    56

    Re: MA252 Problem

    I'm sure there won't need to be a next time. The build quality of these units is fantastic!
    McIntosh MA252, Lumin D2, Emotiva XPA 2 Gen 3, Polk Audio LSiM 705, Polk Audio LSiM 703, Oppo UDP 203, Polk Audio Signature S20

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MA252 Problem

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