Lumin L1 Blue light flickering, not found in Lumin application

[Projectman]

We had thunder storms today and I powered off all my audio equipment. After powering everything back on the Lumin L1 just has a fast flickering blue LED and no other LEDs are on. The Lumin app doesn’t see the L1. Please don’t tell me I need to reformat.

It is the 5TB model.

[wklie]

Please power cycle the L1. Then check that the network port LED in the L1 flashes, and the network port LED at the switch / router also flashes for the L1 network connection.

[Projectman]

I tried the power cycle and confirmed I had an internet connection at the router and at the L1. I plugged the L1 into my iMac via the USB cord and I get the same behavior, a constant blinking blue light and blinking LED lights on the LAN port (no LAN connection, just USB cord to iMac).

The iMac never recognizes the L1 is connected via USB. I tried two different USB 3.0 cords.

i also swapped the HDD in the L1 as it seemed the HDD in the L1 was doing a lot of searching. No change flashing blue light on front button.

[wklie]

So, with either network connection or USB connection, the L1 behaves the same and blinks blue quickly?

Any red LED?

Any green LED?

[Projectman]

Yes whether hooked up via USB or to the LAN the front Red and Green LEDs never light up. Only the Blue LED flashes rapidly.

[wklie]

I'm sorry but this sounds like it requires repair.

[Projectman]

Once again, after communicating with Peter Lie via email he solved my problem by suggesting I try a different 12V wall wart. Sure enough that fixed the problem. I am a devoted, happy Lumin customer and I know of no other audio company that provides such a high level of personalized service like Lumin.

Thanks Peter for going above and beyond (again)!

Stephen Seay