Originally Posted by
MM622
I bought a brand new ARC Ref 6 few weeks ago, it work great in the first 2 weeks (operated about 20 to 25 n these 2 weeks), then I'm unable to switch on the power (By using both the power on/ off button on the panel and remote controller). What I need to do is to plug out my power cable off the wall, wait for about 40 seconds to 1 minute then plug it back the wall again. By doing this I can switch on my Ref 6, and now I need to do it eveyrtime when I listen to music. Until now I already use it about 100 hours. The sound quality is great, it can operate for long time without automatic power-off (eveytime I use it 2 to 4 hours). There is no problem of my home's voltage (220 V). And I have many audio equipment in my home which also use 220 ~ 230V but don't have this problem.
My Ref 6's backside show 220 - 240V, the quality inspection certificate show 220 - 240V as well, but the box show 240V ?! I live in an area which use 220V (or 220V to 230V), I guess maybe this Ref 6 is originally trade to UK or other country which use 240V voltage. And I guess this Ref 6 is pre-set to 240V +/ - I0% or 230V +/ - 10%, that why I have this problem. What problem you think it is? Do you think this problem can be easy to fixed by experienced audio equipment repair service company.? THX