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  1. #1

    Hello everybody....and need a solution for a Soulution 520 Pre....

    Good day I am really bew on this nice forum and I need some help. I got an used 520 Preamplifier and I think it shows a malfunction. On the first start it emits a noise (trough the speakers), like a hum, for 1 to 7 minutes, after that it stops. With successive tur on and off, the behavior is normal, there is not hum or noise. It seem that when the ambient temperature is lower, the noise last longer. In any case the noise is not so loud, but you can ear it at 1-2 meters from the speakers. I have tried changing cables, using current filters, earth connection, almost everything. Then I took the Pre and went to a friend´s home and connect the pre with its gear...We eared the ugly noise...Has someone experienced the same thing? Obviously the Pre it is not under warranty. Thanks for any comments.

    Trekky

  2. #2
    Audioshark
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    Re: Hello everybody....and need a solution for a Soulution 520 Pre....

    Welcome to the forum. Sorry you’re having issues with your Soulution.


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    "We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."

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  3. #3
    Super Moderator
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    Re: Hello everybody....and need a solution for a Soulution 520 Pre....

    Welcome to the forum.
    Fleetwood Deville by Oswald Mills Audio, Vienna Acoustics Haydn Jubilee, Wharfedale Linton w/ stands, Klipsch RB-75, Klipsch RP-160M.

    Job INTegrated. Luxman L-595aSE

    NAD C 658 streamer.

    First Watt SIT-3, Job 250 Monos, NuForce STA200, AkitikA GT-102 amp, ASL Wave monos, Dennis Had 45 monos. Absolute Audio Labs PCF 25 amp (improved First Watt F7 super clone)

    Topping D90, RME Audio ADI-2 DAC FS, ModWright Ultimate Sony XA-5400ES.

    Burmester 948, McIntosh MCLK12, Kimber Kable, Siltech, Cardas, Avanti Audio cables.

  4. #4
    Senior Member
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    Austin, TX & Suburban Chicago
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    Re: Hello everybody....and need a solution for a Soulution 520 Pre....

    Trekky, which country are you located?

    Quote Originally Posted by Trekky View Post
    Good day I am really bew on this nice forum and I need some help. I got an used 520 Preamplifier and I think it shows a malfunction. On the first start it emits a noise (trough the speakers), like a hum, for 1 to 7 minutes, after that it stops. With successive tur on and off, the behavior is normal, there is not hum or noise. It seem that when the ambient temperature is lower, the noise last longer. In any case the noise is not so loud, but you can ear it at 1-2 meters from the speakers. I have tried changing cables, using current filters, earth connection, almost everything. Then I took the Pre and went to a friend´s home and connect the pre with its gear...We eared the ugly noise...Has someone experienced the same thing? Obviously the Pre it is not under warranty. Thanks for any comments.

    Trekky
    Le Roy

    Austin, Tx : Soulution 520 preamp, 501 mono blocks, 541 SACD/560 DAC w/ Network Streaming, Raidho D3.1, Lumin U1, Uptone Audio Modded Mac Mini w/ MMK fanless kit & JS-2 LPS, Regen, Ansuz DTC loom (complete), Oppo 105D, QNAP TS-451+

    Chicagoland : Soulution 725 preamp, 711 stereo amp, 541 SACD/560 DAC w/ Network Streaming, Raidho D5.1, Naim UnitiServe 2TB, Aurender W-20 Ansuz DTC later generation wire, Teac X1000 R2R, QNAP TS-451+

    Foundation:
    Raidho Rack system, Ansuz DTC Mainz8, Ansuz (2) Supreme Mainz D8 Distribution, 20 amp dedicated outlets via subpanel

  5. #5
    Super Moderator
    Join Date
    Apr 2013
    Location
    NY
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    Re: Hello everybody....and need a solution for a Soulution 520 Pre....

    My guess, Chile.
    Fleetwood Deville by Oswald Mills Audio, Vienna Acoustics Haydn Jubilee, Wharfedale Linton w/ stands, Klipsch RB-75, Klipsch RP-160M.

    Job INTegrated. Luxman L-595aSE

    NAD C 658 streamer.

    First Watt SIT-3, Job 250 Monos, NuForce STA200, AkitikA GT-102 amp, ASL Wave monos, Dennis Had 45 monos. Absolute Audio Labs PCF 25 amp (improved First Watt F7 super clone)

    Topping D90, RME Audio ADI-2 DAC FS, ModWright Ultimate Sony XA-5400ES.

    Burmester 948, McIntosh MCLK12, Kimber Kable, Siltech, Cardas, Avanti Audio cables.

  6. #6

    Re: Hello everybody....and need a solution for a Soulution 520 Pre....

    Hi Le Roy... Thanks for your reply... I live in Chile...
    Regards,
    Trekky

  7. #7
    Senior Member
    Join Date
    Feb 2014
    Location
    Austin, TX & Suburban Chicago
    Posts
    687

    Re: Hello everybody....and need a solution for a Soulution 520 Pre....

    If I were you I would email Cyrill Hammer at info@soulution-audio.com and ask him if there is a factory authorized repair shop in South America. In the past He has been very responsive to email.

    Quote Originally Posted by Trekky View Post
    Hi Le Roy... Thanks for your reply... I live in Chile...
    Regards,
    Trekky
    Le Roy

    Austin, Tx : Soulution 520 preamp, 501 mono blocks, 541 SACD/560 DAC w/ Network Streaming, Raidho D3.1, Lumin U1, Uptone Audio Modded Mac Mini w/ MMK fanless kit & JS-2 LPS, Regen, Ansuz DTC loom (complete), Oppo 105D, QNAP TS-451+

    Chicagoland : Soulution 725 preamp, 711 stereo amp, 541 SACD/560 DAC w/ Network Streaming, Raidho D5.1, Naim UnitiServe 2TB, Aurender W-20 Ansuz DTC later generation wire, Teac X1000 R2R, QNAP TS-451+

    Foundation:
    Raidho Rack system, Ansuz DTC Mainz8, Ansuz (2) Supreme Mainz D8 Distribution, 20 amp dedicated outlets via subpanel

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Hello everybody....and need a solution for a Soulution 520 Pre....

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