Thread: Questions for Mr. Lie regarding D2 issues with Lumin app

Hello, Mr. Lie. Wondering if you might shed some light on some of the issues that I've been having. I'll cut and paste what I asked another member who had been having some problems with his D1:

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Stellablues, may I ask about your experience with Roon? I've never used it, but I seem to have problems every day with the Lumin app and the D2. Either it takes a very long time (if at all) for the app to show anything on the iPad screen after the D2 is turned on and the Lumin app is selected, or the "Discover", "Favorites" etc. categories lose all of the regular information including my saved albums and tracks and are replaced by meaningless titles, or I open the app and the instant I touch the Qobuz tab, the app disappears and all I see is the iPad's start screen again. (No similar problem with TIDAL.)

Not sure what combination of hardware/software/network issues are contributing to the continuing disappointing performance, or whether they would cease to be issues when using Roon instead of the Lumin app. Any experience that you can share would be much appreciated.
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I would like to know if there is a way for the Lumin app and the D2 to work together without so many issues. Despite what I wrote in the above referenced post, I would really like to get this to work without paying extra for Roon. Have the problems listed above been reported by other users? I've changed my DNS settings, rebooted everything, power cycled everything, and still the intermittent wacky issues.

Your help would be greatly appreciated.

AT&T fiber.
Router: Pace 5268AC, p/n 296-0417700.
Wifi gateway: Intertek 4006119.
Cat 6a cable from router > an older AirPort Extreme > Cat 6 to the D2.
No power line adapters in place.

The Airport had been in place for years and worked fine for wifi and ethernet to my older Apple TV, so the installer left it in the chain.

While I started off using the AT&T wireless, I found myself more often than not switching to the old wifi network from the Airport instead. Oddly enough, I get better speeds and fewer hold-ups, for who knows what reason.

Thanks for your help with this!

The Intertek is the gateway for the new AT&T U-verse wireless.
The Airport is for the network that I've been using for years.
Different log-in credentials for each.
I will check the things you mentioned after church and a couple of errands.
Thank you.

Peter,

OK, we're making good progress. Everything is configured and rebooted as instructed, and seems to be working well. I will let you know if any of the problems return.

Thank you so much for all of the help here. You are clearly going above and beyond, providing solutions for all of my network (in addition to Lumin-specific) issues. For that, I am truly thankful!