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Thread: Lumin S1 Not Working
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June 11, 2021, 03:38 PM #1
- Join Date
- Jun 2015
- Posts
- 22
Lumin S1 Not Working
Hello,
I was using my Lumin S1 yesterday night (with a headphone amplifier) when in the middle of a song there was a 'click' and then there was no music output. Everything on the Lumin app looks normal; it displays that a song is playing. The display on the front of the S1 looks normal as well. I have tried the following so far but to no avail:
I used a pin in the reset button for over 20 seconds to return the unit to default.
I have used my headphone amplifier with another DAC and everything works fine, so I know the issue is Lumin related.
I have tried music through minimserver and the USB sockets on the S1
I have just tried digital output to another USB but there appears to be no output to the other DAC
I am using the S1 with a X1 PSU, so may try swapping the PSU, but I doubt this will do anything. Has anyone had a similar experience with the S1? Peter, do you have any thoughts on what the issue could be?
I purchased the S1 from new about 4 years ago I think. It has never been left on 24/7 or anything like that. I usually listen to music for about two hours a night on some weekdays. I turn everything on 30 minutes prior, mainly to let my valve headphone amplifier warm up.
I would be most grateful for any thoughts on this.Lumin S1, Audio Sensibility S1 to X1 PSU Cable, Lumin X1 PSU, Wireworld Platinum Eclipse 8 XLR, Trilogy Headphone H1 Headphone Amplifier, Stax SR009
RME ADI-2 DAC FS, Audio Sensibility ADI-2 DAC FS to Lumin S1 PSU Cable, Audioquest Diamond Optical Cable, Sony UBP-X1100ES 4K BD Player, Audioquest RCA to Trilogy H1
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June 11, 2021, 08:51 PM #2
Re: Lumin S1 Not Working
Since you have another PSU, please try that too.
Please enable Digital Audio Output in Lumin app, turn off Custom Re-sampling, make sure the Lumin app is not muted (MUTE may be shown in front panel if muted) and volume is at a large enough value (or turn off the Volume Control), and use the BNC port to output PCM (not DSD, not MQA) to a different DAC. If necessary, you may need to get a BNC to RCA coaxial cable for testing (e.g. from bluejeans).
S1 does not output to USB.Peter Lie
LUMIN Firmware Lead
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June 11, 2021, 09:24 PM #3
Re: Lumin S1 Not Working
Peter, out of curiosity, assuming the issue isn’t the PSU, if the S1 worked with your suggestions wouldn’t it still be broken and need repair?
Bud
Lumin X1 file player, Westminster Labs interconnect cable
Sony XA-5400ES SACD
Pass XP-22 pre, X600.5 amps
Magico S5 MKII Mcast Rose speakers, SPOD spikes
Shunyata Triton v3/Typhon QR for source, Denali 2000 (2) for amps
Shunyata Sigma XLR analog ICs, Sigma speaker cables
Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables
Mapleshade Samson four shelf maple rack, Micropoint brass footers
Three 20 amp circuits.
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June 12, 2021, 01:47 AM #4
Re: Lumin S1 Not Working
This helps determine which component (if any) needs repair.
Peter Lie
LUMIN Firmware Lead
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June 12, 2021, 08:26 AM #5
- Join Date
- Jun 2015
- Posts
- 22
Re: Lumin S1 Not Working
Hello Peter,
to clarify, I did not attempt to connect another DAC via USB. I tried inputting files via USB and minimserver. I have tried 2 different BNC cables and there is no output to another DAC (I have previously been able to output to a RMI ADI-2 DAC). I have also just tried the original S1 PSU and there is still no sound output. I have also tried different volume levels as well
As the S1 is obviously faulty I need the know the process for returning it; I live in the UK. I also need some idea of the cost of repairs as well, so I can make a decision on whether to scrap it or get it repaired.
Thank you.Lumin S1, Audio Sensibility S1 to X1 PSU Cable, Lumin X1 PSU, Wireworld Platinum Eclipse 8 XLR, Trilogy Headphone H1 Headphone Amplifier, Stax SR009
RME ADI-2 DAC FS, Audio Sensibility ADI-2 DAC FS to Lumin S1 PSU Cable, Audioquest Diamond Optical Cable, Sony UBP-X1100ES 4K BD Player, Audioquest RCA to Trilogy H1
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June 12, 2021, 11:10 AM #6
Re: Lumin S1 Not Working
Sorry about the trouble. Please contact your UK dealer or distributor for help with the repair.
Peter Lie
LUMIN Firmware Lead
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June 13, 2021, 08:10 AM #7
- Join Date
- Jun 2015
- Posts
- 22
Re: Lumin S1 Not Working
Just to give an update. I have got the S1 working as just a streamer to a RME ADI-2 DAC FS. When I first tried it I didn't realise the battery in the remote for the RME was weak. I contacted the dealer from whom I purchased the Lumin yesterday, and they have advised me to contact Lumin UK direct due to the warranty having expired. They also expressed doubt that it could be repaired without replacing the entire DAC board, so I presume I would be looking at a 50% cost of the unit when new to get it repaired (I suppose around £3000 to £4000).
I notice there are others on this forum who seem to have had similar issues with other Lumin streamers. I will therefore keep this as a streamer until I buy a separate DAC and then eventually sell it on Ebay as a streamer only.
As I am coming up to retirement, my plan was to put this unit in the living room and buy an X1 for my office. However, that idea is now well and truly dead and buried, as I cannot have in the back of my mind the uncertainty that one of the boards will call it a day after the warranty has expired.Lumin S1, Audio Sensibility S1 to X1 PSU Cable, Lumin X1 PSU, Wireworld Platinum Eclipse 8 XLR, Trilogy Headphone H1 Headphone Amplifier, Stax SR009
RME ADI-2 DAC FS, Audio Sensibility ADI-2 DAC FS to Lumin S1 PSU Cable, Audioquest Diamond Optical Cable, Sony UBP-X1100ES 4K BD Player, Audioquest RCA to Trilogy H1
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June 13, 2021, 03:35 PM #8
- Join Date
- Feb 2016
- Location
- west Michigan
- Posts
- 713
Re: Lumin S1 Not Working
Sorry to hear of your troubles. I understand that you are currently sour on the Lumin brand.
I have had an A1 for years without any issue at all. And I am sure that there are many other happy owners of this brand, many who probably have also had them a good while without any issues.
It seems that we mostly hear about the problems with a piece of equipment, not how long or how well the gear has performed.
I'm sure that Lumin's failure rate is very low due to the limited amount of complaints posted.
Also, what other company has a representative readily available on the forums to respond to questions and issues?
A bummer for sure that your kit isn't working properly but they are electronic pieces and can fail for any number of reasons including power surges/spikes.
On the good side you have music flowing again.My System
Acoustic Revive RTP-4
Innuos Pulsar
Lampizator BALTIC4
Cary SLP-05
Pass XA30.5 or
Line Magnetic 845ia
Reference 3A Reflector's
Pr SVS SB3000 Subs
Cables & Tubes "subject to change without notification".
Complete system on battery power/solar
Core Audio Design Rack
DIY bass traps and custom curved diffusors.
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June 14, 2021, 05:10 AM #9
Re: Lumin S1 Not Working
Unlike some other manufacturers, we have dedicated staff to do our own repairs, since we designed it so it's feasible for us - that's unlike some other manufacturers who purchase hardware modules from others, or consider it would not make economic sense for them.
The analog board can indeed be repaired, at a reasonable price - I don't have the pricing figure on hand (and it is not public anyway) but it should be much lower than your guesstimate. Please contact the UK distributor.Peter Lie
LUMIN Firmware Lead
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June 14, 2021, 09:39 AM #10
Re: Lumin S1 Not Working
Petecalv ... sorry to hear about your troubles.
I can say that i bought a used T1, and had it for almost 4 years where it has worked flawless , and now upgraded to the X1 which is an amazing streamer.Flemming
Lumin X1
Rotel Michi S5
Focus Audio FS788
Inter connect : Nordost Tyr 2 ( 2 Meter )
LS cable : Yter
Power Cables : Nordost Frey 2 ( 2 Meter )
Nordost QB8
Fibercable for feeding the Lumin X1
Rack : Finite Elemente Pagode
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June 14, 2021, 04:32 PM #11
Re: Lumin S1 Not Working
I've owned Lumins for over the last 4 or 5 years; S1 and X1. I have never had any issues with them. Both streamers worked flawlessly, sound terrific, easy to setup and use. And, the support from Peter has been stellar.
_______________
Mike
Amplification: MBL 6010D, MBL 9008A Monos
Analog: Kuzma R, Kuzma 4Point (11”), MSL Ultra Eminent EX
Phono Pre: Pass XP-27
Digital: Esoteric N01XD Esoteric K05
Speakers: MBL 101E MKII
Subwoofers: REL Carbon Specials
Conditioner: Shunyata Triton 3
Power Cables: Shunyata Sigma 1 & 2, Alpha 2, Delta and Venom
ICs and SCs: Wireworld Platinum 8
Rack: Artesania Exoteryc
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June 16, 2021, 10:12 AM #12
- Join Date
- Apr 2016
- Posts
- 590
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June 17, 2021, 09:20 AM #13
Re: Lumin S1 Not Working
I too have enjoyed and loved my Lumin! I had a Linn streamer and when Lumin came out with the original A1 I bought one. I've been extremely happy with it, absolutely no problems whatsoever.
Mark
Kharma DB9 Signature
Pass Labs XP32......incoming
Pass Labs X350.8
Esoteric N-05XD
VPI Avenger with Magnetic Drive
Manley Chinook Phono Pre
Ortofon Cadenza Black cartridge
Kharma Elegance speaker cables
Kharma Elegance interconnects
REL Subs
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June 17, 2021, 03:05 PM #14
- Join Date
- Jun 2015
- Posts
- 22
Re: Lumin S1 Not Working
Hello all,
I have traded in my S1 for an X1, which has resolved the issue to my satisfaction. The fees Lumin would have charged me to repair the S1 were very reasonable, which gives me confidence in buying an X1, should there be an issue with it in future years beyond the warranty.Lumin S1, Audio Sensibility S1 to X1 PSU Cable, Lumin X1 PSU, Wireworld Platinum Eclipse 8 XLR, Trilogy Headphone H1 Headphone Amplifier, Stax SR009
RME ADI-2 DAC FS, Audio Sensibility ADI-2 DAC FS to Lumin S1 PSU Cable, Audioquest Diamond Optical Cable, Sony UBP-X1100ES 4K BD Player, Audioquest RCA to Trilogy H1
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June 17, 2021, 03:51 PM #15
Re: Lumin S1 Not Working
Great. All's well that ends well. Have fun.
Bud
Lumin X1 file player, Westminster Labs interconnect cable
Sony XA-5400ES SACD
Pass XP-22 pre, X600.5 amps
Magico S5 MKII Mcast Rose speakers, SPOD spikes
Shunyata Triton v3/Typhon QR for source, Denali 2000 (2) for amps
Shunyata Sigma XLR analog ICs, Sigma speaker cables
Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables
Mapleshade Samson four shelf maple rack, Micropoint brass footers
Three 20 amp circuits.
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June 17, 2021, 04:15 PM #16
Re: Lumin S1 Not Working
Congratulations! Enjoy.
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June 18, 2021, 01:51 PM #17
Re: Lumin S1 Not Working
petercalv , thats really good to hear , and i can say that the X1 needs at least 500 hours of burn in before it delivers.....i thought i would have followed my own X1 from start to fully burned in .... well first 10 hours it was good , then it went really bad , to a point where i thought i might have gotten a sample that was not really x1 .... ha ha ha ----- well after deciding to let it play 24 / 7 i can say that after 400 hours its at a point where its really good But still improved further.
Also have an Accuphase E470 , where i finally decided to ry and use only the Amp section of the Accuphase and then use the Pre amp of the Lumin X1--- wouuu why didn't i do that before it gives so much more of everything.Flemming
Lumin X1
Rotel Michi S5
Focus Audio FS788
Inter connect : Nordost Tyr 2 ( 2 Meter )
LS cable : Yter
Power Cables : Nordost Frey 2 ( 2 Meter )
Nordost QB8
Fibercable for feeding the Lumin X1
Rack : Finite Elemente Pagode
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AudioShark forum is a leading forum site for High End Audio Discussion, Stereo System Discussion, Home Theater System Discussion, Best Home Stereo System Discussion, Home Theater Installation Discussion etc.
The AudioShark forum was created for sharing the passion of high-end Audio. We have Audiophiles from all over the world participating and sharing their knowledge. From novice to experts, you will find a friendly environment for discussing about High End Audio, Stereo System, Home Theater System, Home Stereo System, Home Theater Installation, Amplifiers, Speakers, Subwoofers, Integrated System, Acoustic treatments & Digital Room Corrections and many more.
At AudioShark, we also have incorporated an exciting Marketplace where members can peruse terrific buys on used gear, as well as meet dealers and discuss the purchase of new gear.
We are as crazy about this hobby as you are! So come on in and join us! Audioshark.org the Friendliest Audio Forum!
Industry Participation Disclosure : The owner and administrator of Audioshark is the owner of Suncoast Audio LLC in Sarasota Florida. Suncoast Audio has a full brick and mortar presence in Sarasota with several great show rooms with many world class brands. More information can be found at http://www.suncoastaudio.com
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