Lumin App crashes after updated to 6.1.14
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  1. #1
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    Lumin App crashes after updated to 6.1.14

    Just updated the Lumin App on my IOS 13.3 iPad to the latest 6.1.14 version. Display of Album, etc are fine.
    But when I tap a song to play, the app crashes and quit.
    Please help fix

  2. #2
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    Re: Lumin App crashes after updated to 6.1.14

    Welcome to the forum.
    Joe

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  3. #3
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    Re: Lumin App crashes after updated to 6.1.14

    Welcome to AS!

    I upgraded to the Lumin 6.1.14 version of their app this morning. I have an iPad running on iOS 13.3. The Lumin app is working flawlessly. Loaded and played music from my library and from Tidal with no issues.

    May want to shutdown and restart your iPad.
    _______________

    Mike

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  5. #4
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    Re: Lumin App crashes after updated to 6.1.14

    If it still crashes, please find the crash log from Settings - Privacy - Analytics - Analytics Data and send it to info@luminmusic.com

    Meanwhile you can use Esoteric Sound Stream app.
    Peter Lie
    LUMIN Firmware Lead

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  7. #5
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    Re: Lumin App crashes after updated to 6.1.14

    I just had the upgrade as well , and dont have any issues so far. , apart from that i will say welcome to the forum , and hope you will get your problem solved.
    Flemming

  8. #6
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    Re: Lumin App crashes after updated to 6.1.14

    Quote Originally Posted by tmtsui View Post
    Just updated the Lumin App on my IOS 13.3 iPad to the latest 6.1.14 version. Display of Album, etc are fine.
    But when I tap a song to play, the app crashes and quit.
    I'd like some clarification on this: where did you tap the song to play? In the left hand side playlist (that you've already had music added), or in the right hand side where you're adding from a NAS? If you're doing it on the right hand side, was that a single tap or double tap? If you hold the album or track then add via pop-up, does it crash? Still waiting for your log.
    Peter Lie
    LUMIN Firmware Lead

  9. #7
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    Re: Lumin App crashes after updated to 6.1.14

    Thanks everybody for quick reply.
    Hi Peter, just sent you the crash log.
    The app was working fine up to the last 6.1.13 without any issue since two, three years ago.
    6.1.14 crashes when I tap a song on the right hand side in album view, genre, etc. It crashes immediately when I tried adding song(s) to playlist as well.
    Tried reset my iPad and install the app. Also, tried running the app after resetting my iPad. None helps.
    Tom

  10. #8
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    Re: Lumin App crashes after updated to 6.1.14

    Hi Peter,
    I have also sent you the log for version 6.1.13, which was working fine on my iPad for your reference.

  11. #9
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    Re: Lumin App crashes after updated to 6.1.14

    Hi Peter,
    Just downloaded the Esoteric Sound Stream app. It works fine without any issue.
    I am having the Lumin app running at the same time. Lumin doesn't see any song I am playing in the Esoteric app.
    My other music app, fidata and Kazzo, can see the song I am playing in the Esoteric app.

  12. #10
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    Re: Lumin App crashes after updated to 6.1.14

    Because it's an earlier version of the same app. If you want even another color screen try the Teac version.
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