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  1. #1
    Junior Member
    Join Date
    Feb 2020
    Location
    Carlsbad
    Posts
    20

    Sound Clips Out While Watching Cable TV

    I have a 7.1 home theater system with television service provided by Spectrum Cable, using an ARRIS DCX3600-M set-top cable box. My problem is the sound clips out for a second on a frequent basis while watching tv. I have switched out HDMI cables, purchased a new Surround Processor, checked all connections, switched out set top box - but I still have the problem.

    I have studied the issue on the internet and it appears the problem is related to the Audio Settings on my set top cable box. Has anyone else had this issue, and if so - how did you resolve?? It's very annoying. The sound just cuts out, then returns. It happens after I change channels, and it can happen at any time. The clipping does not happen when I am watching a Bluray disc, or when I am streaming from Netflix - only when the source is the cable tv signal.

    Ideas, before I cut my cable???
    hikerneil

    McIntosh C2600 Preamp
    McIntosh MC452 Amp
    Martin Logan Montis Speakers
    Sony HAZ Z1ES Music Server
    Pro-Ject Debut Carbon One Turntable
    Analysis Plus Oval 9 Cables
    Personally Made Room Treatments


  2. #2

    Re: Sound Clips Out While Watching Cable TV

    Did you contact your cable company and ask them to check out the problem?
    Micro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, PS Audio DSJ DAC, ARC Ref 6, ARC Ref 75 with KT-150s, JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.

  3. #3
    Junior Member
    Join Date
    Feb 2020
    Location
    Carlsbad
    Posts
    20

    Re: Sound Clips Out While Watching Cable TV

    It turns out there was a setting buried deep in the Cable Box settings menu having to do with Dolby sound. Once I made that change, the problem has disappeared. Happy camper now!
    hikerneil

    McIntosh C2600 Preamp
    McIntosh MC452 Amp
    Martin Logan Montis Speakers
    Sony HAZ Z1ES Music Server
    Pro-Ject Debut Carbon One Turntable
    Analysis Plus Oval 9 Cables
    Personally Made Room Treatments


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Sound Clips Out While Watching Cable TV

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