Roon problems

**AJR** · July 16, 2020, 02:15 PM

First of all, it takes me a while to work out how to post a new thread here. Mike - it would be an enhancement if you could add this as an icon in the main menu. Second, is it just me or does anyone else have Roon often crapping out? My internet connection and wifi is decent. But more often than is comfortable my Roon does not work and I have to reset my ipad wifi connection.

**brad225** · July 16, 2020, 06:05 PM

No problems here in Florida.

**still-one** · July 16, 2020, 06:43 PM

I've have been rock solid a long. long time.

**Mike** · July 16, 2020, 07:07 PM

Roon? Buggy as hell. Drives me nuts lately. It just hangs. Click on a playlist with MAYBE 30 tracks in it and I get this white square in the middle of the screen.

Not sure I can make creating a new post easier.

Sent from my iPhone using Tapatalk Pro

**Phishphan** · July 16, 2020, 07:11 PM

I’ve had to reset it a few times. I’ll be listening and it’ll just lose connection with my computer. So I’m running upstairs to force quit and restart.

Sent from my iPad using Tapatalk

**Mike** · July 16, 2020, 07:50 PM

Originally Posted by Phishphan

I’ve had to reset it a few times. I’ll be listening and it’ll just lose connection with my computer. So I’m running upstairs to force quit and restart.

Sent from my iPad using Tapatalk

This

Sent from my iPhone using Tapatalk Pro

**AJR** · July 16, 2020, 11:10 PM

For me, I don’t get any interruptions in the music, I just keep losing connection between my ipad and roon ie the interface.

re new threads, will take another look. No doubt I am missing something!

**wklie** · July 17, 2020, 12:43 AM

Assign different SSID (name) for the WiFi 2.4GHz and 5GHz in the WiFi router. In your iPad, try setting the WiFi to the 5GHz SSID, see if it works better. It not, change it to 2.4GHz.

What brand and model of WiFi router or access point are you using?

**Kingsrule** · July 17, 2020, 09:41 AM

My Roon is solid and fast, on my iPhone, iPad and MBP.
And after the tweaks on my Extreme server, it now sounds amazing....

**Oly** · July 17, 2020, 10:01 AM

No Roon problems for me either.

**brad225** · July 17, 2020, 11:58 AM

Originally Posted by AJR

For me, I don’t get any interruptions in the music, I just keep losing connection between my ipad and roon ie the interface.

re new threads, will take another look. No doubt I am missing something!

I will say every once in a while my iPad loses its connection and comes right back. I just assume it is crappy Froniter service. Man I miss Verizon service.

**Randy Myers** · July 17, 2020, 12:06 PM

Never have issues with Roon. Then again, I do not stream, even in the house. I have all my music on the computer/server and control it from a surface. Works amazing, all the time. I also have Roon hand off to HQ Player as the playback engine while Roon is the controller meta data front end. Again, works like a charm, always.

**AJR** · July 18, 2020, 07:13 AM

Originally Posted by wklie

Assign different SSID (name) for the WiFi 2.4GHz and 5GHz in the WiFi router. In your iPad, try setting the WiFi to the 5GHz SSID, see if it works better. It not, change it to 2.4GHz.

What brand and model of WiFi router or access point are you using?

I use a decent Linksys router. Have tried switching between 2.4 and 5 channels. I should have mentioned that my chain is ethernet port <—> Linksys <—> Innuos (and Roon core) <—> MSB Premier. Maybe there is a configuration problem.

**AJR** · July 18, 2020, 07:15 AM

I should also add that I have a Synology NAS plugged directly into my router and I draw on that for maybe 40% of my music. Perhaps my router is doing too much work...

**wklie** · July 18, 2020, 09:16 AM

If you have a computer or Mac that is wired to the Linksys, run Roon as a remote on the computer (do not setup a new core). If Roon UI works fine there, your WiFi needs to be improved.

**Projectman** · July 18, 2020, 09:23 AM

Since moving from my Synology NAS as a music source to an Antipodes DX2 I haven’t had any issues with losing connection or dropouts. I think many of the the issues mentioned above are most likely network related.

**Swisstrips** · July 18, 2020, 11:50 PM

No issues here either. Solid as hell with a good size library.

**BlueFox** · July 19, 2020, 12:08 AM

Roon? What is that?

**crwilli** · July 19, 2020, 08:27 AM

In my audio room, I never have issues with ROON. It does ‘lose control over the core’ from time to time when I am downstairs and using ROON to control my Sonos zones. I assume that is a WiFi issue. Not a big deal.

**Tubes** · July 19, 2020, 11:27 AM

OP, shouldn't you be posting this on the Roon forum?

Having said that, I'm not having any problems with Roon itself but sometimes my iPad will crash but when I start it back up, I'm still on the page I was on before the crash. I'm assuming that's a problem with the iPad and not with Roon.

**Kingsrule** · July 19, 2020, 12:34 PM

Originally Posted by Tubes

OP, shouldn't you be posting this on the Roon forum?

That will do a lot of no good....the OP will most likely get brow beat into submission by the Roon fanboys over there...basically a usless forum

**Tubes** · July 19, 2020, 12:51 PM

Originally Posted by Kingsrule

That will do a lot of no good....the OP will most likely get brow beat into submission by the Roon fanboys over there...basically a usless forum

Well, that hasn't been my experience. I've gotten lots of help from the people over there and it's always my first stop when I have questions about Roon.

**aKnyght** · July 19, 2020, 01:07 PM

Originally Posted by Kingsrule

That will do a lot of no good....the OP will most likely get brow beat into submission by the Roon fanboys over there...basically a usless forum

not my experience either. i find the community helpful and exceedingly knowledgeable / experienced not only with roon but also with all things computer audio.

**AJR** · July 20, 2020, 12:15 AM

Thanks everyone for your replies. I swapped everything over to the 5ghz band and it is much more stable now.

**wklie** · July 20, 2020, 03:40 AM

This confirms it is indeed a WiFi issue (even if happens to work well for other non-Roon purposes).

**bluegrassphile** · July 20, 2020, 11:26 AM

Had a hardware issue with my Roon. Sent it in for service and had it back, all within a week. Works great now. Superb service.

**Mike** · July 21, 2020, 10:13 AM

This is why I hate Roon bugginess. It just hangs and we get this.

And we have a Nucleus +

Sent from my iPhone using Tapatalk Pro

**Projectman** · July 21, 2020, 10:28 AM

In regards to Roon, a previous update to the Roon application has broken many Bricasti Streamers and DAC/Streamers. I have had multiple conversations with Brian (owner of Bricasti) and reported a problem with my Bricasti M5 not being recognized by Roon anymore. He said there are multiple customers where Roon stopped recognizing several Bricasti DAC/Streamers and the M5. Brian mentioned that Roon as had an M5 for two years to use for testing but they obviously didn't test this prior release. The fix for me was to open the M5, remove the SD card, flash with a new firmware version and reinstall.

Needless to say Bricasti isn't very happy with Roon right now.

**Projectman** · July 21, 2020, 10:37 AM

In addition to my above comments, I have owned an NAD M10 Integrated Amp/DAC/Streamer for one and a half years it still isn't Roon Ready. Roon shows it as Uncertified. After multiple emails with Roon and NAD there is no solution, and they point fingers at each other. I love the Roon interface, but I regret purchasing Roon.

Over the last year and a half I have experienced random lockups and weird behavior with the NAD M10 and there is no solution in sight. When I purchased the NAD M10 it was shown as Roon Ready on NAD's website, however there is no mention of Roon on the NAD website for the M10. Sigh...

**Dth31** · July 21, 2020, 11:22 AM

I love Roon when it works, but it was a major PITA when I was running Roon core on my iMac, my music library was on a NAS, and I was controlling it on an iPad. When using the iPad, it was constantly unable to locate the core. Worked better with iPhone but the screen is too small. Was NOT a network problem. FINALLY started working almost flawlessly once I scrapped the iMac/NAS and bought a totaldac d1-player which held both the music library and a Roon core.

**Projectman** · July 21, 2020, 12:14 PM

@Dth31 - I experienced the same thing as you. I was running Roon core on my iMac with my music library on a NAS. I moved to an Antipodes DX2 Music Server, which runs Roon Core and is also a Roon Ready network player. I have seen issue decreases substantially.

**still-one** · July 21, 2020, 04:28 PM

Originally Posted by Mike

This is why I hate Roon bugginess. It just hangs and we get this.

And we have a Nucleus +

Sent from my iPhone using Tapatalk Pro

Mike It has to be something in your set-up. You know all the issues I had 18 months ago. Since I made a few changes I haven't had a single issue since.

I will say I do not have to deal with all of the variables you do in your store. Do you have issues on your home set-up?

**Mike** · July 21, 2020, 05:00 PM

Originally Posted by still-one

Mike It has to be something in your set-up. You know all the issues I had 18 months ago. Since I made a few changes I haven't had a single issue since.

I will say I do not have to deal with all of the variables you do in your store. Do you have issues on your home set-up?

Yes, same issues at home. My guess is that it’s the size of my music library. The Nucleus is just choking on it.

Sent from my iPhone using Tapatalk Pro

**still-one** · July 21, 2020, 05:31 PM

Originally Posted by Mike

Yes, same issues at home. My guess is that it’s the size of my music library. The Nucleus is just choking on it.

Sent from my iPhone using Tapatalk Pro

I was thinking about that issue. With the availability of Qobuz and Tidal do you really need to maintain (own) a large number of music files and store them on your servers. When you are demoing gear for a customer it is just as easy to find and play if from one of the sites rather than hogging up space on your servers.

**Mike** · July 21, 2020, 05:34 PM

Originally Posted by still-one

I was thinking about that issue. With the availability of Qobuz and Tidal do you really need to maintain (own) a large number of music files and store them on your servers. When you are demoing gear for a customer it is just as easy to find and play if from one of the sites rather than hogging up space on your servers.

The ripped files sound better IMO.

Sent from my iPhone using Tapatalk Pro

**Ritmo** · July 21, 2020, 05:35 PM

I used Roon for about a year. Loved the user interface but it brought some complexities that I didn’t care to deal with in my system. Dropped and strictly using the Lumin app which may not be as elegant but it works pretty flawlessly.

**still-one** · July 21, 2020, 05:41 PM

Mike, I find Roon much easier to use than wither the Lumin or Aurender apps. Neither of those are intuitive IMHO. Maybe I find Roon easier since I don't use or care about many of the capabilities within Roon.

**still-one** · July 21, 2020, 05:42 PM

Originally Posted by Mike

The ripped files sound better IMO.

Sent from my iPhone using Tapatalk Pro

It's possible but for me definitely not something I give a second thought.

**Ritmo** · July 21, 2020, 05:51 PM

Originally Posted by still-one

Mike, I find Roon much easier to use than wither the Lumin or Aurender apps. Neither of those are intuitive IMHO. Maybe I find Roon easier since I don't use or care about many of the capabilities within Roon.

Agree Jim. It is a more elegant UI.

However, in addition to streaming, I play a lot of my files in the Lumin NAS. This feature is not supported Roon which requires my iMac be active all the time (which is typically not). So, for me, is not a good solution.

**still-one** · July 21, 2020, 06:17 PM

I was unaware that you could not point Roon to files on Lumin drives.

Don’t get me wrong I like the Lumin devices And their support is top notch.

**Mike** · July 21, 2020, 06:56 PM

Originally Posted by still-one

It's possible but for me definitely not something I give a second thought.

The Roon UI is amazing. No argument. My issue is that it’s been buggy and there is no doubt that Roon has an effect on the sound. The horsepower it needs creates NOISE.

The Aurender has no issue with the size of our library and it sounds great. It’s a lower power device and it’s software isn’t noisy bloatware. Lumin with Minimserver has no problem with the library and sounds great!

You will see, in the future, folks looking for the ultimate in digital sound moving away from Roon. Remember you read it here first.

I’m not bashing Roon, I’m just stating what I feel and what I experience all day long. I still think it’s UI, search features, etc are unmatched, but I don’t think it’s the best for sound. It’s become buggy and bloated and if they move more into home automation/CI space (as I predict they will), then it will become even more bloated requiring even more and faster hardware.

Sent from my iPhone using Tapatalk Pro

**Devg** · July 21, 2020, 09:34 PM

Originally Posted by Mike

The Roon UI is amazing. No argument. My issue is that it’s been buggy and there is no doubt that Roon has an effect on the sound. The horsepower it needs creates NOISE.

The Aurender has no issue with the size of our library and it sounds great. It’s a lower power device and it’s software isn’t noisy bloatware. Lumin with Minimserver has no problem with the library and sounds great!

You will see, in the future, folks looking for the ultimate in digital sound moving away from Roon. Remember you read it here first.

I’m not bashing Roon, I’m just stating what I feel and what I experience all day long. I still think it’s UI, search features, etc are unmatched, but I don’t think it’s the best for sound. It’s become buggy and bloated and if they move more into home automation/CI space (as I predict they will), then it will become even more bloated requiring even more and faster hardware.

Sent from my iPhone using Tapatalk Pro

Mike, you had a different view back then when I voiced the same sound quality issues with Roon. I am glad that you realize it now

Audiophiles forms the least % of Roon's customer base and all they are doing nowadays is to bloat their s/w with flashy features/AI that audiophiles does not care which in turn has an effect on sound quality.

Roon lifetime price increase to $699

**NekoAudio** · July 21, 2020, 10:50 PM

Originally Posted by still-one

With the availability of Qobuz and Tidal do you really need to maintain (own) a large number of music files and store them on your servers. When you are demoing gear for a customer it is just as easy to find and play if from one of the sites rather than hogging up space on your servers.

I've occasionally had network reliability issues at a time when I needed to stream some music over the Internet. That being said, more often than not the music someone wants to listen to is not music that I have my own copy of anyway.

For what it's worth, the only issues I've had with Roon are when the I/O bus on the Roon Core Intel NUC is saturated. In which case I'll usually get a playback error, but Roon itself is working fine. My music files are stored on a separate NAS. I just have to ensure nothing else is trying to perform a lot of I/O at the same time.

**Mike** · July 21, 2020, 11:18 PM

Originally Posted by Devg

Mike, you had a different view back then when I voiced the same sound quality issues with Roon. I am glad that you realize it now

Audiophiles forms the least % of Roon's customer base and all they are doing nowadays is to bloat their s/w with flashy features/AI that audiophiles does not care which in turn has an effect on sound quality.

Roon lifetime price increase to $699

You may want to revisit that thread. I said, we were comparing Roon on an Innuos Statement Vs Roon Nucleus. We didn’t hear much of a difference.

What I also said was: “If you want to know what I think SOUNDS the best, it’s still the Aurender.”

So I’m not sure it’s about “coming around”. My frustration with Roon is in the store and at home. It’s just buggy.

Sent from my iPhone using Tapatalk Pro

**Randy Myers** · July 21, 2020, 11:47 PM

Maybe it is just me but it seems like most of the time I see people having issues they are using some type of I product. Maybe the core issue is really Apple not Roon?

I cannot remember ever having an issue with Roon. It just works. Then again I store all my files locally and have Roon Server and HQPlayer running on the Windows 10 server and Roon Controller running on a Microsoft Surface. It just runs like any other of my audio components. I turn of the computer, turn on the DAC, fire up the Surface, give it a couple minutes for everything to load up... boom, works perfect, everytime.

**Devg** · July 22, 2020, 12:32 AM

Deleted.

**Alpinist** · July 22, 2020, 07:08 AM

Originally Posted by Mike

Roon? Buggy as hell. Drives me nuts lately. It just hangs. Click on a playlist with MAYBE 30 tracks in it and I get this white square in the middle of the screen.
Sent from my iPhone using Tapatalk Pro

Could be that you’ve maxed out the amount of songs that the Nucleus Plus can handle on your NAS. Others have reported similarly that had very large music catalogs.

Ken

**Swisstrips** · July 22, 2020, 12:28 PM

I would be interested to know what the "ultimate in digital sound moving away from Roon" is? The only players currently in the mix that I know of are Stylus, Audivanna which are really good sounding players. I'm aware there are a ton more out there, but have no interest in command line files one at a time or the multitude of other archaic stand alone types. Aurender and the like are turnkey which I'm sure are great, have a target audience etc.. but have zero interest in those solutions personally.

I use HQP which is probably one of the better/best sounding players out. I use ROON for the lib management and HQP for the sound engine, always have. There are a fair amount of users that use this combo setup but certainly not the norm or a small %. Although some might say HQP is of the "archaic type", but its integrated into roon for one, has its own NAA and can run embedded etc..different animal all together IMHO.

Never had the issues that are currently being brought up. Although I don't stream I buy music and have a good size lib (4300 albums). Whether that's large/small, dunno as its all relative but just mentioned it for reference.

None of the solutions above are like roon (generally speaking) so its not an apples to apples. I understand the frustrations if a particular solution is acting up, but they all have issues at some point, in some systems, some use cases. Every solution has users that say its the best or it sucks - way too many variables to fit every users infrastructure / use case. Roon has got more complex (the back-end) and is prob more hardware intensive than it was several yrs ago, I honestly don't know.

I do know there are certain ways/things needed to get roon to perform its best. Will be interesting to see where roon goes, how it evolves or craps out. I've got my lifetime license worth up to this point so all is good with me for now.

**Randy Myers** · July 22, 2020, 12:48 PM

This to me is the perfect solution... the best of both worlds.... Roon's amazing interface and meta-data, etc., and HQPlayer's sound quality playback engine.

**Swisstrips** · July 22, 2020, 12:59 PM

Originally Posted by Randy Myers

This to me is the perfect solution... the best of both worlds.... Roon's amazing interface and meta-data, etc., and HQPlayer's sound quality playback engine.

Right, but its not for everyone obviously and requires a bit more tech savy person I think and some just want plug n play. Again, there is no right or wrong - you find something that works for your environment and that you like.

Thread: Roon problems

Roon problems

Re: Roon problems

Re: Roon problems

Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Re: Roon problems

Posting Permissions