Thread: PayPal just hit me with charge back for the gear I sold, 9 months later!

This is just radiculous.

PayPal just hit me with charge back for the gear I sold, 9 months later!

Gear sold on AudiogoN in JANUARY, delivered via Fedex (signed). No problems at all, no disputes, on PayPal or Agon, all smooth sailing.

Today, after NINE MONTHS they have hit me with charge back for the full amount received. No warning, nothing.

The only explanation is this:

From time to time, PayPal must review selected payments to ensure they are in compliance with our User Agreement and global regulatory requirements. We have determined that there is a risk with this payment that is preventing us from doing it. Sorry for the inconvenience. (my translation from Polish to English)

Now I can go and f@#$ myself. No gear and no money.

Buyer was from the HK. I'm unable to even give him a nagative feedback on AgoN, as you have 60 days to do so.

Thank god it was only a few hundred USD. And people wonder, why all my hi-dollar sales are by bank wire transfer only.

I will never, ever accept payments via PayPal again.

I made a New Year's resolution this year that I'd pay no more of PayPal's fees. When I sell something, I let them know that Zelle, a Postal Money order or a check (after it clears) is preferred. Seeing this, I'm thinking about just ditching PayPal altogether (and probably will do so in the near future). I also haven't used Audiogon is quite some time as their fees have just gotten too high (at least for the hobbyist). I have a pair of (NBS) cables currently for sale and when the ad expires, I just may trade them in vs. bother to re-list them.

Phil,

I have had good luck with US Audio Mart. Sometimes it takes a while to sell something but there are no fees and all buyers I have had were excellent. I list an ad stating Money Orders or Cashier's Checks only but there is always someone insisting on PayPal.

Adam, I am sorry for your troubles. I thought there was a time limit for a buyer to claim their money back. Thanks for the warning. Does anyone know if there is a time limit?

Sorry about that Adam but thank you for the heads up. That’s just insane. I’ll use PayPal with only trusted buyers and more often as a buyer myself. The risks are not worth the potential problems these days.

+1 for US Audio Mart

No fees and more stuff listed than on AudiogoN right now.

Originally Posted by Dizzie

Phil,

I have had good luck with US Audio Mart. Sometimes it takes a while to sell something but there are no fees and all buyers I have had were excellent. I list an ad stating Money Orders or Cashier's Checks only but there is always someone insisting on PayPal.

Adam, I am sorry for your troubles. I thought there was a time limit for a buyer to claim their money back. Thanks for the warning. Does anyone know if there is a time limit?

That's where I've been listing things over the past few years and sometimes on forums too. Several years back, Audiogon was good and then their fees went through the roof. I tend in many cases to either rotate things to one of my secondary systems or give it away. A week ago, I gave away a Rel Storm III sub to a friend. I had two and one started to act up about 6 months back and so I bought new subs. Can't complain as I had the subs about 20 years. For the hobbyist, selling can just be a hassle. I decided at the end of last year that I'd pay no more PayPal fees. For the amount of stuff I sell, and usually it's not something of great value, I can live without PayPal. There's scammers out there as well.

Originally Posted by Elberoth

+1 for US Audio Mart

No fees and more stuff listed than on AudiogoN right now.

The reason PayPal gave for screwing you sounds like it was something internal to PayPal vice a grievance from the person you sold the gear to. I would ask them to provide the real reason they screwed you. It sounds like the payment to you hurt their corporate feelings so they decided to keep your money. Did you contact the person you sold the gear to in HK to see what he knows about it? It doesn't sound like he initiated the boning.

Did PayPal take the money out of your PayPal account or your bank?

If PayPal account, lesson learned. NEVER keep money in your PayPal account.

If bank, then complain to them.


Sent from my iPhone using Tapatalk Pro

Let that be a warning.

I stopped selling on eBay until because of PayPal. And I refuse to accept PayPal as a form of payment. I had a buyer raise a dispute in eBay for "item not received". The buyer provided a completely wrong shipping address. That claim was found by eBay in my favor and the case was closed. The buyer then tried the same claim in PayPal, despite its terms of use stating that a dispute resolved by eBay can't be raised again in PayPal. PayPal reversed the eBay decision and found in favor of the buyer and refunded him. Fortunately I had shifted the money out on my linked account so PayPal couldn't reclaim the money out of me. They had debt collectors chase me for the money but I refused to pay. In the end they gave up. My PayPal account has a negative balance so that was the only collateral for me, I lost use of that PayPal account until I clear the debt. Also, I sold an item to an international buyer who paid with PayPal. The buyer then refused to pay import taxes so the item wasn't cleared by UK Customs. Meaning it wasn't delivered so I couldn't provide proof of delivery. The buyer made a "item not received" claim in PayPal and won. Again I had shifted the money from my linked account so PayPal couldn't get its money back from me after refunding the buyer.

Originally Posted by Phil A

I made a New Year's resolution this year that I'd pay no more of PayPal's fees. When I sell something, I let them know that Zelle, a Postal Money order or a check (after it clears) is preferred. Seeing this, I'm thinking about just ditching PayPal altogether (and probably will do so in the near future). I also haven't used Audiogon is quite some time as their fees have just gotten too high (at least for the hobbyist). I have a pair of (NBS) cables currently for sale and when the ad expires, I just may trade them in vs. bother to re-list them.

Same here Phil.

You can restrict Audiogon listing to Stripe, and uncheck PayPal. Stripe fees are lower than PayPal on Audiogon anyway, and Stripe's fee structure and refund policies are better too.

Originally Posted by Mike

Did PayPal take the money out of your PayPal account or your bank?

If PayPal account, lesson learned. NEVER keep money in your PayPal account.

If bank, then complain to them.

From my PP account. Going negative balance and closing the account forever is not an option for me. I buy way too much stuff using PayPal.

Plus, to withdraw USD while in other country, PayPal FORCES you to change the USD to your local currency (say EUR) and takes additional 2.5% fee. You are not able to get your USD even if you have a local USD account.

It would be the same for US account if you try to withdraw say EUR or GBP. 2.5% extra cut for them.

This is just another way for them to make extra money.