Dealer Integrity

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greystoke4

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[FONT=&quot]Hi, if say, you was at a hifi store looking seriously to purchase, let's say speakers, you really liked them and was committed to the sale, and the dealer knew there was a new pair mk2, of this speaker coming out in 6 months, which will supersede the pair you are looking at buying, should he inform you of that ?, or should he carry one with the sale, knowing in 6 months time your purchase,would be worth 50% of what you paid, or explain what the deal is, and let you make up your own mind, maybe wait, or carry on and buy the pair you have your eye on, this could be in the thousands ££, but this thread is about integrity and not the cost,[/FONT]
 
That is an interesting question. I am not sue if there is a simple answer. For instance he may know that a "MK II" is coming within 6 months but he may not be at liberty to tell anyone.

In your example the current model "may" be devalued by 50% off of the last MSRP but the newer model may have a somewhat high price too. The devaluation of your purchase would only come into play were you to decide to sell it and move up or on to something else. The SQ and value to you should not have changed.

I guess most of us would hope our dealer would give us a heads up but this might not be possible in all situation.

Good question.
 
hi, i understand what you are saying, but a dealer must know when the mk2 shipment is coming, they won't just pull up in a van full of new gear, also the brand would, i guess, want you to sell off most of the old stock, before the new arrives, but MIKE most dealers are not like you letting people see you and your dealership warts an all, having your own site, for customers , forum guys, and friends, well done,
 
greystoke4 said:
hi, i understand what you are saying, but a dealer must know when the mk2 shipment is coming, they won't just pull up in a van full of new gear, also the brand would, i guess, want you to sell off most of the old stock, before the new arrives,
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Don’t be so sure. We usually don’t know before the press does.


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I had this happen with a dealer once. The MKII were announced before I even received my speakers. Dealer claimed that he doesn't know about new models until they are announced. I told him I didn't believe him - at the very least I'm sure existing stock was at a substantial discount - he knew one way or another. I refused to take delivery unless he adjusted price and would give me a fair deal to upgrade to MKII if desired (I didn't ultimately upgrade as I loved the speakers). He refused to work with me going forward which was fine by me.

Biggest lesson for me was don't buy anything that's been on the market a while from Jan 1 to the Munich show.

Mike said:
Don’t be so sure. We usually don’t know before the press does.
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That's such a horrible business model from the manufacturer. Not only does it piss off clients (and make them not want to buy future products from them) but puts dealers in a tough spot. There's no excuse for it - I know new models of TVs, for example, months before they are available so I can make an informed choice.
 
Bar81 said:
I had this happen with a dealer once. The MKII were announced before I even received my speakers. Dealer claimed that he doesn't know about new models until they are announced. I told him I didn't believe him - at the very least I'm sure existing stock was at a substantial discount - he knew one way or another. I refused to take delivery unless he adjusted price and would give me a fair deal to upgrade to MKII if desired (I didn't ultimately upgrade as I loved the speakers). He refused to work with me going forward which was fine by me.

Biggest lesson for me was don't buy anything that's been on the market a while from Jan 1 to the Munich show.



That's such a horrible business model from the manufacturer. Not only does it piss off clients (and make them not want to buy future products from them) but puts dealers in a tough spot. There's no excuse for it - I know new models of TVs, for example, months before they are available so I can make an informed choice.
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They don’t tell dealers because word will get out and sales will stop. They want to clear out the older models to make room for the newer ones. If your dealer said he didn’t know, I would believe it.

The constant upgrades is how manufacturers can stay ahead of Audiogon or the used market in general, which has killed more products than you can imagine.

It’s no different than the car manufacturers who tweak things every year. Designs are every 5 years, but new tweaks are annual.


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Thanks for confirming that and the rationale. It's still tough if you're the customer who gets caught out. Not looking to sour any relationships going forward so will stick to my Munich rule - it avoids the problem almost entirely.
 
Bar81 said:
Thanks for confirming that and the rationale. It's still tough if you're the customer who gets caught out. Not looking to sour any relationships going forward so will stick to my Munich rule - it avoids the problem almost entirely.
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Psst...we are their customers too. I felt the same way when I bought a specific amp for the store and then it was immediately discontinued.


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dont buy a product new when its over two years on the market. (roughly)
you start to get good deals 2nd hand and mk2 is surely coming in a year or two.

great topic btw
 
u-sound said:
dont buy a product new when its over two years on the market. (roughly)
you start to get good deals 2nd hand and mk2 is surely coming in a year or two.

great topic btw
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That’s an interesting rule. But many brands take forever to come out with a replacement. Revel comes to mind. MBL too. I like the product lifecycle off Pass. Not too long, not too short. [emoji4]


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While we all want new, then comes if you keep waiting other items are now old, and your back on the merry go round.

I look at from the mindset, at some point you have to get laid.






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UltraFast69 said:
at some point you have to get laid.
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lol, yes.
what you buy is lost (my own saying)

as for electro gear.....i always buy new at market entry. always unheard. only if i can get a topdeal. cash&carry without service.
that is not the best way but its mine:) after 3 or 4 years i sell it with a big loss.
 
Anybody that buys new audio gear and is worried about how fast it loses value is in the wrong hobby. You aren’t investing money, you are spending your money on depreciating assets. It’s no different than buying a new car.
 
u-sound said:
well you cant ignore the fact of loosing. i think its necessery to get clear with that prior to purchase
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You also can’t ignore the fact that you are purchasing depreciating assets.
 
yes, we are saying the same thing with other worlds:)

i take it always as if i would buy a hamburger and put the value straight to zero:)
 
From a manufacturer’s viewpoint in a different market...we never released info on new products to our sales people or the dealer channel before we had carefully managed inventory and had enough new stock on hand to make the transition seamless. On one hand our sales people and dealer network would always dog us about the fact we hadn’t introduced any new products in two years and then would complain when we did announce and dealers had old stock. There is no right answer here except to enjoy what you have purchased.

More power to manufacturers who think about upgrading the field and have easy solutions for those wanting the latest and greatest.
 
I think the game is more fun when having been at it for a while. At the beginning, when starting to build your system, the changes are more frequent, and the money just flies out of the window.

But when reaching a certain level, the changes become less frequent or at least focused on one part of the system at a time. With increasing experience there is also less need to try out everything new, as you already have experienced a bit.

My feeling is dealers are just in the middle of it, trying to balance their stock as well as they can.


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Kuoppis said:
I think the game is more fun when having been at it for a while. At the beginning, when starting to build your system, the changes are more frequent, and the money just flies out of the window.

But when reaching a certain level, the changes become less frequent or at least focused on one part of the system at a time. With increasing experience there is also less need to try out everything new, as you already have experienced a bit.

My feeling is dealers are just in the middle of it, trying to balance their stock as well as they can.


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The bottom line is you have to have gone through the pain to learn how to minimize it down the road. LOL

I agree there’s no right or wrong answer. We do need to keep in mind that both dealers and manufacturers are doing business, not charity work. It is still your decision to NOT buy it. After all, the things we are buying in this hobby are not out of necessity.
 
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