Another Roon Heavy Handed Policy

**Devg** · October 3, 2020, 02:15 PM

Originally Posted by NekoAudio

To my knowledge, the same sort of requirement applies to every other multi-tenant device using OTT services and applications, because if the suspended or backgrounded activity still continued even after you switched away then things would never be in the correct state from the user perspective.

Which means two things - either you lack the proper design and interfaces or your interfaces wasn’t used appropriately. Smart brains would jointly debug and fix it, not make a big thing out of it while also being brash and arrogant. That’s what we do in our professional life. Come on, OSS has provided the world with incredibly complex softwares and for free. Roon ready is remotely far from being a rocket science!

**Elberoth** · October 3, 2020, 02:58 PM

Damn - I said Roon never failed me in 3 years. Now neither my iPhone or iPad roon remotes do not connect to Roon Core. They are all on the same network. I can access Roon Core via Roon PC app installed on the very same PC as Roon Core.

**aKnyght** · October 3, 2020, 03:07 PM

Originally Posted by Elberoth

Damn - I said Roon never failed me in 3 years. Now neither my iPhone or iPad roon remotes do not connect to Roon Core. They are all on the same network. I can access Roon Core via Roon PC app installed on the very same PC as Roon Core.

make sure your iPhone and iPad are set to use wi-fi rather than cellular -- more than a few times i have had this exact problem and rebooted everything only find i simply needed to switch wi-fi back on... doh!!

alternatively, check that you wi-fi network is working properly.

**Elberoth** · October 3, 2020, 03:13 PM

Checked that. My iPad does not even have LTE. WiFi only.

Can ypou check if you have this feature on a Win PC Roon contol app ?

I'm supposed to check if this is set to ON, but cannot find this under Settings > General.

Accept Remote Connections

The first thing to confirm is that your main Roon install is set up to accept connections from remotes.

To do this, click the main Navigation menu (top-left of Roon) and select Settings.

Click the Settings tab, and make sure “Accept connections…” is set to Yes.

**aKnyght** · October 3, 2020, 03:44 PM

i am apple only -- hopefully others with a windows PC will post the location

**Elberoth** · October 3, 2020, 04:43 PM

OK solved the problem. I forgot that I have just changed my WiFi network to TP Link Deco X60 mesh network, and Deco X60 set itself up in router mode. So I had two routers managing the network. After manually switching the Deco X60 to Access Point mode, everything went back to normal.

**nicoff** · October 3, 2020, 06:07 PM

Originally Posted by Elberoth

OK solved the problem. I forgot that I have just changed my WiFi network to TP Link Deco X60 mesh network, and Deco X60 set itself up in router mode. So I had two routers managing the network. After manually switching the Deco X60 to Access Point mode, everything went back to normal.

User error... I see

.
No shame in that actually and Glad you got it fixed so quickly!
Computer audio, unlike traditional analog audio, is full of little things that can trip up even computer-knowledgeable users. And that is not exclusively a Roon issue. I think that this is perhaps why some folks don’t want to deal with computers in their audio system. And that is a shame because the value proposition and rewards of a nicely set up computer audio system is just fantastic.

**Elberoth** · October 3, 2020, 06:12 PM

It took me 10 min to find the answer on Roon forums. Kind of embarassed I haven't searched before posting.

**nicoff** · October 3, 2020, 06:30 PM

Originally Posted by Elberoth

It took me 10 min to find the answer on Roon forums. Kind of embarassed I haven't searched before posting.

Roon Labs’ forums are an amazing resource. I recall having issues during the Slimserver days and wasting lots of time (days and weeks literally) searching different forums for answers. That is one advantage of owning an established product with a growing customer base.

**wklie** · October 3, 2020, 09:36 PM

Originally Posted by Elberoth

It took me 10 min to find the answer on Roon forums. Kind of embarassed I haven't searched before posting.

Does that happen to be my post? I just posted yesterday to tell someone to change the TP-Link Deco to AP mode.

**aKnyght** · October 4, 2020, 07:54 AM

Originally Posted by Elberoth

OK solved the problem. I forgot that I have just changed my WiFi network to TP Link Deco X60 mesh network, and Deco X60 set itself up in router mode. So I had two routers managing the network. After manually switching the Deco X60 to Access Point mode, everything went back to normal.

very nice that the solution was simple and quick. it was great that you were able trouble shoot and quickly solve the problem with input from the roon community + support site.

please forgive me for respectfully using your experience to illustrate a point i made in an earlier post: this is a perfect example of the type problems folks have which ultimately are not a roon issue... even though initially attributed to roon. because roon software is the point of contact / control it is probably human nature to first assume any problem is with roon when in fact 99+ out of 100 such issues turn out to be caused by user networks, hardware, configuration, use case, etc.

**wklie** · October 5, 2020, 08:09 AM

Nucleus with lifetime subscription offer - Roon Labs LLC - Roon Labs Community

Roon Labs: "We are actually debating killing the lifetime [subscription] before the end of the year, or we may have another price increase."

**Mike** · October 5, 2020, 08:53 AM

Originally Posted by wklie

Nucleus with lifetime subscription offer - Roon Labs LLC - Roon Labs Community

Roon Labs: "We are actually debating killing the lifetime [subscription] before the end of the year, or we may have another price increase."

Of course they are...

Sent from my iPhone using Tapatalk Pro

**Randy Myers** · October 5, 2020, 10:44 AM

They stated to me a couple years ago that they would be raising the price of lifetime subscription to eventually get to the point where the lifetime would be eliminated. This was their plan all along; use the initial lifetime subs to raise necessary start up funding and then finally settle on yearly subscriptions only. The people who got in on the initial wave of lifetime subscriptions were lucky to get it when they did!

**ellisr63** · November 16, 2020, 03:31 PM

Originally Posted by Randy Myers

They stated to me a couple years ago that they would be raising the price of lifetime subscription to eventually get to the point where the lifetime would be eliminated. This was their plan all along; use the initial lifetime subs to raise necessary start up funding and then finally settle on yearly subscriptions only. The people who got in on the initial wave of lifetime subscriptions were lucky to get it when they did!

From what I have heard in the past, lifetime warranty means 5-7 years technically...I would not be surprised with a lifetime service being the same. In California..."But California lawmakers got this one right; a company that offers a lifetime warranty must state the time - in years - or how it can be determined. (See Civil Code Section 1797.93)". I had 2 pieces of ripping software I bought and a couple of years later, they changed their name and cancelled all the lifetime memberships and now want to charge more for the software. I am assuming each State has its own interpretation.

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**TheOctopus** · November 16, 2020, 03:41 PM

I was a "lifer" within the first week of trying out Roon a few years ago. It completely changed my listening habits. Qobuz, Tidal, Roon and I have not purchased physical media at all saving thousands of dollars over the few years already. I may drop Tidal soon, Qobuz just sounds smoother and more analog like to my ears, at least on most of the music that I listen to.

**Randy Myers** · November 16, 2020, 03:43 PM

Originally Posted by ellisr63

I had 2 pieces of ripping software I bought and a couple of years later, they changed their name and cancelled all the lifetime memberships and now want to charge more for the software.

What ripping software? If it is for CDs then there are a ton of good free choices. If it is to rip DVDs or BluRays then it would be another issue since they would be breaking copy right restrictions and the company could have much more issues than customers subscriptions

.

**ellisr63** · November 16, 2020, 03:50 PM

Originally Posted by Randy Myers

What ripping software? If it is for CDs then there are a ton of good free choices. If it is to rip DVDs or BluRays then it would be another issue since they would be breaking copy right restrictions and the company could have much more issues than customers subscriptions

.

It was bluray or dvd ripping. As far as I know it is still legal to rip for personal use your disc that you own.

It still is valid that lifetime does not necessarily mean your lifetime.

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**Randy Myers** · November 16, 2020, 03:55 PM

Originally Posted by ellisr63

It was bluray or dvd ripping. As far as I know it is still legal to rip for personal use your disc that you own.

Common sense says that it is, but legally I believe it is not. I could be wrong but I believe selling software that is designed to get around copy guard is illegal, at least in some states. They usually won't bother someone for doing that although people have actually had legal problems; remember the guy who started Napster? There have been other cases of people getting into huge legal issues for copying for their own use. Now if someone tries to sell said copies there would definitely be huge issues.

Originally Posted by ellisr63

It still is valid that lifetime does not necessarily mean your lifetime.

Yea, I understand that. With conversations directly with the folks at Roon they consider lifetime to truly mean lifetime. Not to say they might not change their views down the road.

**nicoff** · November 16, 2020, 04:02 PM

Originally Posted by TheOctopus

I was a "lifer" within the first week of trying out Roon a few years ago. It completely changed my listening habits. Qobuz, Tidal, Roon and I have not purchased physical media at all saving thousands of dollars over the few years already. I may drop Tidal soon, Qobuz just sounds smoother and more analog like to my ears, at least on most of the music that I listen to.

I also bought the Roon lifetime subscription after trying it out for about a week. I actually give credit to LMS for changing how I listened to music. That was like 15 years ago. But LMS was abandoned by Logitech and Roon came in to fill that vacuum and then some.

I’m not sure what the legal definition of “lifetime” membership is. But I interpret it to mean that the original owner has access to the software, support, and upgrades for as long as the product is available.

**TheOctopus** · November 16, 2020, 05:19 PM

Originally Posted by nicoff

I also bought the Roon lifetime subscription after trying it out for about a week. I actually give credit to LMS for changing how I listened to music. That was like 15 years ago. But LMS was abandoned by Logitech and Roon came in to fill that vacuum and then some.

I’m not sure what the legal definition of “lifetime” membership is. But I interpret it to mean that the original owner has access to the software, support, and upgrades for as long as the product is available.

That would be the logical interpretation of that "contract" in my opinion as well

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