The Absolute Sound Subscription
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  1. #1
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    The Absolute Sound Subscription

    Anyone else have difficulty getting their digital subscription to work? Once registered, you're supposed to be able to click on the current issue and read your digital copy. I've subscribed but evidently it's not recognizing my subscription...or something like that??? This has been going on for several months. Yes, I said several months. I've even unsubscribed and resubscribed. I'm running your basic, everyday, Windows 10.

    They keep asking me if I've enabled pop ups. I've told them yes...repeatedly. And that's as far as it goes. Then I'll let a week or two pass and try it again. Then it's the same thing all over again. I'll go to my account, log in, check to make sure pop ups are allowed, and click on a magazine cover and...nothing happens. I'm able to log in and access my account but when I click on the magazine covers as directed nothing happens.

    Any suggestions? I'm sure it's not the case but I sort of feel like I've been scammed. I think The Absolute Sound is a reputable magazine. But I'm just going in circles with them on getting my digital subscription to work.
    Amplifier: Pass Labs INT 250 integrated.

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  2. #2
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    Re: The Absolute Sound Subscription

    I did not renew my subscription last year, same problem, subscription was still valid, but for months not able to read the magazine, numerous e-mails sent at that time.
    Aavik U-300, Magico V3, Aurender N10, dCS Rossini, Oppo BDP103D (audiopraise board), Ansuz Mainz 8 D2

  3. #3
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    Re: The Absolute Sound Subscription

    Quote Originally Posted by imprezap2 View Post
    I did not renew my subscription last year, same problem, subscription was still valid, but for months not able to read the magazine, numerous e-mails sent at that time.

    Hmmm.....interesting. Just received another computer generated response. Soon there will be an email message saying make sure your pop up blocker is disabled (pop ups allowed). Business as usual. That's the extent of their efforts thus far. If they don't make much more of an effort to rectify this issue I'm about to give them a lot of "free advertising". Ignore me and I won't go away. Anyone else besides imprezap2 and myself had this problem? I have a feeling there is a lot more of this going on than we know. Too bad. Seems like a decent rag aside from their subscription issues.
    Amplifier: Pass Labs INT 250 integrated.

    DAC/Streamer: MSB Discrete Dual Power Supply.

    Server: Roon Nucleus with lifetime subscription.

    Speakers: Harbeth Super HL 5+ 40th Anniversary
    Model.

    Cables: AudioQuest Rocket 88 speaker cables,
    Mackenzie interconnects.

    Speaker Stands: HiFi Man.

  4. #4
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    Re: The Absolute Sound Subscription

    Guys,

    Sorry for the problems you are having with the TAS digital subscription. We are in the process of developing a new app with a new provider. We will have this sorted out soon.

    Lee
    President, Nextscreen LLC, publisher of TAS, hifi+ and WindingRoad.com
    VPI Scoutmaster, 3D arm, Analog Drive System, Soundsmith Paua II
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  5. Thanks ashandger thanked for this post
  6. #5
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    Re: The Absolute Sound Subscription

    I find it much easier to just pop into my local Barnes and Noble once a month, buy a cup of coffee at their café and read TAS there.
    - Steve

    McIntosh MA252 Integrated Amp • Lumin D2 Streamer w/ Sbooster BOTW MK II Power Supply & Emo EN-70e ethernet isolator
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  7. #6
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    Re: The Absolute Sound Subscription

    Quote Originally Posted by Lee Scoggins View Post
    Guys,

    Sorry for the problems you are having with the TAS digital subscription. We are in the process of developing a new app with a new provider. We will have this sorted out soon.

    Lee
    President, Nextscreen LLC, publisher of TAS, hifi+ and WindingRoad.com

    Lee, that's good news. And thank you for your response. I really do appreciate it. I'll kick back, relax, and give you guys a chance to get things more operational. I'm sure it will be worth it.
    Amplifier: Pass Labs INT 250 integrated.

    DAC/Streamer: MSB Discrete Dual Power Supply.

    Server: Roon Nucleus with lifetime subscription.

    Speakers: Harbeth Super HL 5+ 40th Anniversary
    Model.

    Cables: AudioQuest Rocket 88 speaker cables,
    Mackenzie interconnects.

    Speaker Stands: HiFi Man.

  8. #7
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    Re: The Absolute Sound Subscription

    I dislike digital magazines so I stick with print versions.
    Jim

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  9. #8
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    Re: The Absolute Sound Subscription

    Quote Originally Posted by still-one View Post
    i dislike digital magazines so i stick with print versions.
    x2 ………..
    Cheers ! …. Dave

  10. #9
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    Re: The Absolute Sound Subscription

    Quote Originally Posted by still-one View Post
    I dislike digital magazines so I stick with print versions.
    x3........
    - Steve

    McIntosh MA252 Integrated Amp • Lumin D2 Streamer w/ Sbooster BOTW MK II Power Supply & Emo EN-70e ethernet isolator
    Roon Nucleus Server • Harbeth C7ES3 Loudspeakers • Magnepan .7 Loudspeakers • JL Audio D108 Sub • Sound Anchor Stands Rega Apollo R CD Player • Analysis Plus Black Oval 12 Speaker Cables • Analysis Plus Solo Crystal Oval Balanced Interconnects • PS Audio Dectet Power Center • PS Audio AC3 A/C cords • PS Audio Noise Harvestors • VTI 3 Component Rack

  11. #10
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    Re: The Absolute Sound Subscription

    I haven't had a problem with my TAS digital subscription but I use their app on my iPad.
    MAIN SYSTEM - SST Ambrosia 2000 Second Edition Preamp and Son of Ampzilla II Amp, dCS Debussy DAC, dCS Network Bridge, Aurender ACS10, PS Audio P3 Power Plant, Focal Sopra No. 1 Speakers, JL Audio F112 Subwoofer, Elac SUB3070 Subwoofer, 20TB Synology NAS, Small Green Computer i5/1TB SSD running Roon

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