Forum Software Update

[Mike]

We will be updating the back end of the forum software over the next couple of days. You may see an occasional interruption. Thank you for your patience.


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[Mr Peabody]

I like the AS website format. It has valuable navigation tools like when looking at new posts the "first unread" button" and the fact there are navigation links at the top of each page are a couple. I don't participate on some forums I would like to due to lack of navigation. This may be a minor inconvenience for sighted users but using adaptive software it's a must. Imagine a forum like WBF where they have several pages per thread who wants to scroll through all that just to see where the first unread post is. WBF is actually one of the forums that lack good navigation.

AS also has Headers which is a valuable navigation tool. Kudos for your accessibility and usability.

[mxk116]

If the software update you mention has anything to do with the crisp speed of the forum; thank you!

I hope the performance of the website persists. The best I've experienced in quite some time.

[nicoff]

Unable to post pictures. Not sure if related to the software update.

[Mike]

Unable to post pictures. Not sure if related to the software update.

No problem here.


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[nicoff]

No problem here.

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You are the admin and that might make a difference.

I am getting this message: "IMG_7761.jpg - This is not a valid image file."

Perhaps others can chime in.

[Puma Cat]

You are the admin and that might make a difference.

Doesn’t look like it on my end. Just as with Mike, no problem here, either. 👍



Pic of Colin Edwards in Rainey Corner I shot at the US MotoGP at Laguna in 2012…

[nicoff]

Doesn’t look like it on my end. Just as with Mike, no problem here, either. 👍

Thanks Puma Cat! You are up early!!

[Puma Cat]

Thanks Puma Cat! You are up early!!

Just for a moment; the cats were bugging me for an early morning snack before ther regular breakfast. They can be very persistent and insistent. 😹

[aKnyght]

You are the admin and that might make a difference.

I am getting this message: "IMG_7761.jpg - This is not a valid image file."

Perhaps others can chime in.

same thing here -- using either safari or firefox

[nicoff]

same thing here -- using either safari or firefox

Do you mean that you are also having problems uploading pictures?

[Puma Cat]

same thing here -- using either safari or firefox

No problem with either Safari or Brave...this is Stefan Bradl, in the same MotoGP race Colin was in above. Using Brave for this post.

[Myles B. Astor]

You are the admin and that might make a difference.

I am getting this message: "IMG_7761.jpg - This is not a valid image file."

Perhaps others can chime in.

So was I.

[mxk116]

So was I.

I got the same "invalid file" message earlier this week when I tried to download jpeg images to my media gallery. Previously that was a drag and drop process. I even converted the "invalid" jpegs to pdf files but that didn't work either. I will try again once I have some images to post.

[aKnyght]

Do you mean that you are also having problems uploading pictures?

yes

[nicoff]

I got the same "invalid file" message earlier this week when I tried to download jpeg images to my media gallery. Previously that was a drag and drop process. I even converted the "invalid" jpegs to pdf files but that didn't work either. I will try again once I have some images to post.

Obviously there is an issue with the software upgrade and several folks have noted that they are experiencing the same problem.

[Mike]

Working on it.


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[SCAudiophile]

I am also trying to upload JPG files and getting a simple <filename>.jpg: File Upload Failed error message. I get the same message from the web client on MacOS (in Google Chrome) and similar error message in the mobile client (Tapatalk Pro).

[Puma Cat]

Just some additional info, not sure if this is tied into the problems folks above have been having or not, but I'm having probems getting the AS web site to load.


Specifics: I can get in if I use Apple’s Safari on the wifi network* from my home's ATT U-verse’s Pace router, but I cannot get the AS site landing page to load when:
1) I try to log in or, once logged in, getting a post to "load" with the Express VPN desktop app up and running on my Mac while connecting on the ATT U-Verse network.
2) Using my much more secure Aircove router (also from Express VPN)
3) If I try to log in with the Brave app on either network, I cannot get in at all.
4) Also, when I try to use the Brave web browser, it gives me a “warning” that the AS site may not be “secure”.

Not sure if this is related to the network-based failure modes other folks have been encountering when trying to link to photos, but it may be, just providing this info for reference.

[SCAudiophile]

I am still getting <filename>.jpg: File Upload Failed error message from the web client on MacOS (in Google Chrome or Firefox) and similar error message in the mobile client (Tapatalk Pro).

[Mike]

Still working on it….


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[Mike]

Working?


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[mxk116]

Test; Successful image upload for me. No invalid file message.

Thanks

XP22linestage.jpeg

[CPP]

Seems to work

[SCAudiophile]

Working?


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Unfortunately no,...just tried to upload high-resolution JPG files which I've uploaded elsewhere with no issue.

Does this forum software have any limits on filename length, file-size, etc. that the new software has introduced?

The error message given is not specific and less than helpful.

[Mike]

Unfortunately no,...just tried to upload high-resolution JPG files which I've uploaded elsewhere with no issue.

Does this forum software have any limits on filename length, file-size, etc. that the new software has introduced?

The error message given is not specific and less than helpful.

Not that I’m aware of and others above are not having issues. It COULD be the file is too large….but I’m unaware of any specific limits. Maybe try resizing the picture (as a test if you don’t mind) and try again.


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[Mike]

No issue here. By the way, this album on Tidal on the version “max” is unreal. Sounds better than…gasp…the vinyl.


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[SCAudiophile]

Not that I’m aware of and others above are not having issues. It COULD be the file is too large….but I’m unaware of any specific limits. Maybe try resizing the picture (as a test if you don’t mind) and try again.


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The files are between 3.8 MB and 4.3 MB; easily uploadable as a standard JPG file. I think it's too early to concluded noone else has had a problem
since the fix as the amount of tries has been limited as has the content size range.

[Mike]

The files are between 3.8 MB and 4.3 MB; easily uploadable as a standard JPG file. I think it's too early to concluded noone else has had a problem
since the fix as the amount of tries has been limited as has the content size range.

Well, a few others above haven’t had an issue. I’ll run some additional tests and see if we can make some size adjustments.


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[SCAudiophile]

Well, a few others above haven’t had an issue. I’ll run some additional tests and see if we can make some size adjustments.


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I just did a few quick tests and downloaded the 3-4 images that had been most recently been successfully uploaded since the fix; they ranged from 76 KB to 599 KB, which is tiny and low resolution.

The files I was trying to upload are normal 12MP (4000x3000). I resized many of them several times progressively and found where they stopped failing.

That line seems to be at or near the 2400 x 1800 (approximately 4MP) JPG resolution/size.

I was just able to upload shrunken photos....

[Mike]

I just did a few quick tests and downloaded the 3-4 images that had been most recxently been successfully uploaded since the fix; they ranged from 76 KB to 599 KB which is tiny and low resolution.

The files I was trying to upload are normal 12MP (4000x3000). I resized many of them several times progressively and found where they stopped failing.

That line seems to be at or near the 2400 x 1800 (approximately 4MP) JPG resolution/size.

I was just able to upload shrunken photos....

Ok thanks. I will pass this along to the developer. I think this might be the max.


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[SCAudiophile]

Ok thanks. I will pass this along to the developer. I think this might be the max.


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Thanks, please let us know what he says the limit at the present time is.

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[Logician]

The problem is fixed yesterday.

The issue SCAudiophile is experiencing is about file limits. The limits have not been changed and they are as they were before for years.

For image files (jpg, jpg, png etc.) they must be under 20 mb. and for PDF files they must be under 48 Mb. There are no other limits like file name, file dimension etc, just file size.

If you click "Manage Attachments" button in NEW THREAD or (ADVANCED) NEW REPLY pages, you can see them in detail.

[SCAudiophile]

The problem is fixed yesterday.

The issue SCAudiophile is experiencing is about file limits. The limits have not been changed and they are as they were before for years.

For image files (jpg, jpg, png etc.) they must be under 20 mb. and for PDF files they must be under 48 Mb. There are no other limits like file name, file dimension etc, just file size.

If you click "Manage Attachments" button in NEW THREAD or (ADVANCED) NEW REPLY pages, you can see them in detail.

I am not sure that is entirely accurate. The image files (JPG) that were failing for me were 3.9 MB - 4.3 MB, nowhere near 20 MB.

I have uploaded files taken by the same phone previously of the same or slightly larger size easily with the prior year.

Either something has changed with the limits or the code that's handling the uploads and image storage that obeys the limits has issues.

Does the upload software have a pixel size limit? That could be interfering and effectively lowering the file size limit behavior.

[CPP]

Image 4.25 mb

[SCAudiophile]

Would you mind looking at the resolution in file info? Is that 4000x3000 px?

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[CPP]

IF you asking about that hemi pic, it started out as a 1554 x 956 and resolution 96.00 pixel per inch

[SCAudiophile]

Thanks...yes, that was the one,...downloaded it and it reports 1MP, that resolution and 206.79Kb.

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[Vintage_Tube]

Noticed while logged in I could not "Like a Post". Logged out and logged back in and could.

Uploading a photo now -

Thanks Mike -

Best to all,

Bob
IMG_3957.JPG

[Vintage_Tube]

I'm logged in and reading the thread Mike posted about Bart & Florida show in Tampa - tried to Like It and software advised I did not have permission. Then tried to post a comment -- it reverted to a new logon screen (enter user name & password).

Something is still hosed.

Best to all,

Bob

[Mike]

I'm logged in and reading the thread Mike posted about Bart & Florida show in Tampa - tried to Like It and software advised I did not have permission. Then tried to post a comment -- it reverted to a new logon screen (enter user name & password).

Something is still hosed.

Best to all,

Bob

That’s nothing to do with the forum. That message was because you were not logged in. You’re clearly logged in now if you can make posts.


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[Vintage_Tube]

I was logged in - I have never visited the site without logging in -- or else "behind the seen" logs me out. Just saying Mike.


Best Sir,

Bob

[Mike]

I was logged in - I have never visited the site without logging in -- or else "behind the seen" logs me out. Just saying Mike.


Best Sir,

Bob

Just saying….that’s why you got that message. You’re logged in now or you couldn’t post.


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[Vintage_Tube]

Just saying….that’s why you got that message. You’re logged in now or you couldn’t post.


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I'll monitor and advise. I stepped away for maybe 15 minutes and was logged out - what is the inactivity time in minutes where it logs you out with no browsing, etc?? I'm offering constructive software criticism - not trying to induce a fight - I did that in Vietnam and Liberation of Kuwait. Peace Sir.


Thanks Sir,

Bob

[mxk116]

I know everyone at Suncoast is very busy but I've been getting this alot lately;

Screenshot 2024-04-16 at 8.56.10 AM.png

It seems to be intermittent which certainly doesn't make it any easier to diagnose.

[CPP]

Had that very thing this morning about an 1hr ago, give our take a few .

[Puma Cat]

Had that very thing this morning about an 1hr ago, give our take a few .

Yes, I got that yesterday, as well.

[CPP]

Yes, I got that yesterday, as well.

I get it each morning it seems while all the other sites work great, using different browsers and PC's. Like this morning

[Mike]

Clear your cache.


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[CPP]

Clear your cache.


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Not my cache, not on two different machines and my iphone or ipad, using either Chrome, Edge or Firefox or Safari on my iphone or ipad. . Like I finally got access, and I didn't clear any history or cache. Some days it works and some days of late not so much. And I can access other sites without any connection issues. It seems to be a singular site. Anyway its working at this moment.


And a question, is there a online timer set that will unlog a user after so many minutes of inactivity.

Thanks Mike