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August 20, 2023, 10:36 AM #1Senior Member
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"Quobuz Media Is Loading Slowly..."
I'm wondering why this problem hasn't been solved yet knowing it's been around for years? I thought I was immune to it until it hit me recently. The problem is certainly not due to "network connectivity" issues.
My digital rig is pretty straight forward. My house is wired with 1GB fiber optic cable from my local utility company. The 1GB server is connected to an ethernet jack on the wall that connects to an ethernet jack in my stereo room. From there an ethernet cable is plugged into the wall jack and then into my Netgear Nighthawk router. My Roon Nucleus+ server and my HiFi Rose 150B are connected to my Nighthawk router via ethernet cables. I run Roon Remote on my Apple iPad. My utility company measured the internet speed coming out of my Nighthawk router and I have over 850MB. That's drastic overkill for what is needed to run a Roon Nucleus+ server. This setup has worked flawlessly until this week when I got the dreaded "Quobuz media is loading slowly" message.
After researching this problem on the web, I followed the recommendations for cleaning up the Roon cache and cleaning up the Roon library. Neither fixed the issue. I powered down all components in my digital rig and rebooted and this didn't fix the problem. I tried logging out of my Roon account and my Quobuz account and logging back in, but that had no impact either. I read where one gentleman said his answer to the problem was rebooting the Roon server everyday. That doesn't sound like a real solution. I know everything works until it breaks, but I don't understand what is broken in this digital handshake between my router, the Nucleus+, and my HiFi Rose 150B. It's also maddening when you know this setup was working flawlessly and you didn't change anything that would cause this issue.
So, the question remains for why is Quobuz loading slowly?Micro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, HiFi Rose 150B DAC, ARC Ref 6, ARC Ref 75 with KT-150s, Parasound JC5 amp , JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.
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August 20, 2023, 11:03 AM #2Audioshark
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Re: "Quobuz Media Is Loading Slowly..."
They forgot to feed the hamster.
Sent from my iPhone using Tapatalk ProMy Systems: http://www.audioshark.org/showthread...481#post158481
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August 20, 2023, 11:28 AM #3Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
When the system searches for Quobuz then it is searching for the wrong streaming service because it is Qobuz
To be serious, what might help is to give the roonserver and streamer enough and seperate bandwidth and prioritize that in your router
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August 20, 2023, 11:38 AM #4Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
The Nucleus+ and the HiFi Rose 150B are the only devices connected to the router and the speed coming from the router is blazing fast.
Originally Posted by Alkyogre
When the system searches for Quobuz then it is searching for the wrong streaming service because it is Qobuz
To be serious, what might help is to give the roonserver and streamer enough and seperate bandwidth and prioritize that in your routerMicro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, HiFi Rose 150B DAC, ARC Ref 6, ARC Ref 75 with KT-150s, Parasound JC5 amp , JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.
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August 20, 2023, 11:40 AM #5Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
Yeah, but who forgot to feed the hamster? I'm thinking the problem is software based and not hardware based and there is an issue between the constant Roon updates and the Quobuz software which is causing a digital handshake issue. Originally Posted by Mike
Micro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, HiFi Rose 150B DAC, ARC Ref 6, ARC Ref 75 with KT-150s, Parasound JC5 amp , JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.
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August 20, 2023, 11:56 AM #6Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
If your router is the only thing in between, then there are a few possibilities Originally Posted by mep
- qobuz is wrong
- a loose cable
- your router is not working properly
- your streamer is not working properly
- the roon server is not ok
- still some setting is wrong in your router
- something wrong with your internet privider
I think the hardware should be excluded first before the conclusion can be made it is due to Qobuz. Easy start if you think it is due to Qobuz, take a trial of Tidal and see if there happends the same. If so, it is something else.
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August 20, 2023, 12:16 PM #7Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
What settings could be wrong with the router? The DNS is the same for the Nucleus+ and the Hifi Rose 150B.
Micro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, HiFi Rose 150B DAC, ARC Ref 6, ARC Ref 75 with KT-150s, Parasound JC5 amp , JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.
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August 20, 2023, 12:30 PM #8Audioshark
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Re: "Quobuz Media Is Loading Slowly..."
It’s likely Roon. Use the native app and test.
Sent from my iPhone using Tapatalk ProMy Systems: http://www.audioshark.org/showthread...481#post158481
"We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."
Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Enleum (Bakoon), Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, Furutech, Fyne Audio Loudspeakers, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Koetsu Cartridges, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Naim Audio, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.
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August 21, 2023, 02:37 AM #9Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
Try the followings:
- Native app as suggested above
- Nucleus USB output to your DAC
- In router, disable firewall, internet security, Netgear Armor, QoS and any advanced feature
- Set router DNS to 8.8.8.8 and reboot the whole network
- (Only as a last resort) Set router VPN to elsewherePeter Lie
LUMIN Firmware Lead
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August 21, 2023, 09:00 AM #10Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
Thank you Peter for your advice. I appreciate it. Originally Posted by wklie
Micro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, HiFi Rose 150B DAC, ARC Ref 6, ARC Ref 75 with KT-150s, Parasound JC5 amp , JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.
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August 21, 2023, 09:55 AM #11Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
Mark just went through about 6 artist, all loaded right up and started playing without any delay. OF course I do not use Roon.
2chl : Pass Xa-30.5, W4S STP-SE Stage 2, Kef 201/2, KEF 140, Vapor Breeze, Lumin, VPI Classic, Manley Chinook, Cadenza Bronze, Bryston CD, BHA-1, HD650, HD800s, HD820's, Dan Clark 1.1, Focal Stellia, OPPO 203, 105.
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August 21, 2023, 12:13 PM #12Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
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August 21, 2023, 02:21 PM #13Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
Thanks. I saw that when I was researching the problem. My network is very simple. My Roon Nucleus+ and Rose 150B are both plugged into my router and I have no digital dingleberries in my signal path. Originally Posted by nicoff
Micro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, HiFi Rose 150B DAC, ARC Ref 6, ARC Ref 75 with KT-150s, Parasound JC5 amp , JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.
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August 21, 2023, 02:23 PM #14Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
Thanks Chris. Your digital rig is different than mine so I'm not surprised they perform differently. Originally Posted by CPP
Micro Seiki SX-8000 air bearing table, SME 312s arm, SME 3012R arn, Dynavector XV-1s cartridge, Lyra Etna SL cartridge, ARC Ref 3 phono stage, Otari MX-55 2 track R2R, Ampex 350 tape repros, Roon Nucleus Plus music server, HiFi Rose 150B DAC, ARC Ref 6, ARC Ref 75 with KT-150s, Parasound JC5 amp , JBL 4345 speakers, Viero Equilibro Level 3 speaker cables, and Definitive Technology Ref subs.
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August 22, 2023, 09:53 AM #15Senior Member
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Re: "Quobuz Media Is Loading Slowly..."
Agree, I go straight from my cable modem, ( cat 7) to the Router , router (cat 7) to the Lumin, that's it. Originally Posted by mep
2chl : Pass Xa-30.5, W4S STP-SE Stage 2, Kef 201/2, KEF 140, Vapor Breeze, Lumin, VPI Classic, Manley Chinook, Cadenza Bronze, Bryston CD, BHA-1, HD650, HD800s, HD820's, Dan Clark 1.1, Focal Stellia, OPPO 203, 105.
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AudioShark forum is a leading forum site for High End Audio Discussion, Stereo System Discussion, Home Theater System Discussion, Best Home Stereo System Discussion, Home Theater Installation Discussion etc.
The AudioShark forum was created for sharing the passion of high-end Audio. We have Audiophiles from all over the world participating and sharing their knowledge. From novice to experts, you will find a friendly environment for discussing about High End Audio, Stereo System, Home Theater System, Home Stereo System, Home Theater Installation, Amplifiers, Speakers, Subwoofers, Integrated System, Acoustic treatments & Digital Room Corrections and many more.
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Great setup, I had the 1.7i and 1.7 20.1 etc.. I just have had too many speakers in my house, got rid of Magnepan and then went into a store about 8 months ago, and heard the LRS+ easier speaker to...
Magnepan owners, please tell me...