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  1. #1
    Senior Member
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    Nov 2013
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    St. Louis, MO, USA
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    Aurender Gives Me Concern

    A bit of back story, I am blind so rely on an Apple feature called Voice Over in order to use the iPad & iPhone. VO reads to me what's on the screen as I run my finger over it. You gamers should close your eyes and try that one, LOL

    When I purchased the ACS10 Conductor 3 was in use and fully accessible using VO. I don't know if everyone got the pop up or if somehow it detected those who use VO but when Conductor 4 was released the pop up warned not to upgrade if you are a Voice Over user because C4 doesn't work with VO. You all know how long it has already been since C4 was released. I'm still using C3 and Aurender ceased support for C3 as soon as C4 rolled out. I am in panic mode every time a firmware update comes for my iPad wondering if this may be the one that might stop my Conductor ap from working.

    I sent an email to Aurender Support and a post on the FB page. I had given up getting a response from either, however, I finally did receive an email with apologies for delay etc. What else was in the email really concerns me;

    "Although I cannot guarantee the implementation or provide an exact timeline, VoiceOver is on our feature wishlist. With V4's connectivity issues mostly resolved, we now have more resources to focus on valuable suggestions like yours."

    Really? You can't promise accessibility? This isn't a request, a feature, it's a necessity and I need to check, I believe it's the law. Whether he understood what Accessibility was is concerning either way. How can you provide something you don't even know what it is? Without Voice Over the ACS10 or any Aurender product is useless to me.

    I don't know if Auri is still with the company, I haven't seen him reply on the FB page in a long time, he understood what VO did. Now it's a matter of time to see if anyone at Aurender remains who knows and has any concern about accessibility that can get C4 accessible before C3 breaks. They either need to fix C4 or continue support for C3. I have no issue using C3 I just don't want it to break. If C3 breaks and no use of C4 I just have a ACS10 with no way to operate it.
    Aurender ACS10 w/Audioquest Diamond USB, Esoteric N05xd
    Mark Levinson #526, 534 & JBL 4367's
    Clearaudio Performance DC w/Maestro cart
    Clarus Concerto & their Crimson cables

    HT: Marantz AV8003, Linn 5125, JBL SAM3ha, Revel s30,
    SVS PC13 Ultra
    Transparent, Analysis Plus & Tributaries. PS Audio filtering
    Sony XBR-75X940D & BDP
    Parasound P6, MBL 8006b, Artisan speakers/subwoofer

  2. #2
    Audioshark
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    Re: Aurender Gives Me Concern

    C4 has gotten a lot better, not sure how it applies to your situation. Ari left in December. Kelly Scheidt replaced him.


    Sent from my iPhone using Tapatalk Pro
    My Systems: http://www.audioshark.org/showthread...481#post158481

    "We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."

    Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.

    https://suncoastaudio.com/
    Phone: 941-932-0282
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  3. #3
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    Re: Aurender Gives Me Concern

    Sorry to hear Auri left, not good for Aurender IMO. Do you know what he is doing now?

    C4 can work flawlessly but if it's not compatible with Apples's Voice Over it's of no use to me. With Auri gone that adds to my concerns.

    Looks like ACS10 resell value is pretty good and I have the streamer in the N05xd. So I have been thinking of a back up plan. I wonder how compatible the Esoteric ap is with Voice Over and I don't like the idea of spinning physical discs again. Spoiled to streaming.

    Quote Originally Posted by Mike View Post
    C4 has gotten a lot better, not sure how it applies to your situation. Ari left in December. Kelly Scheidt replaced him.


    Sent from my iPhone using Tapatalk Pro
    Aurender ACS10 w/Audioquest Diamond USB, Esoteric N05xd
    Mark Levinson #526, 534 & JBL 4367's
    Clearaudio Performance DC w/Maestro cart
    Clarus Concerto & their Crimson cables

    HT: Marantz AV8003, Linn 5125, JBL SAM3ha, Revel s30,
    SVS PC13 Ultra
    Transparent, Analysis Plus & Tributaries. PS Audio filtering
    Sony XBR-75X940D & BDP
    Parasound P6, MBL 8006b, Artisan speakers/subwoofer

  4. #4
    Audioshark
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    Apr 2013
    Location
    Sarasota, FL
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    Re: Aurender Gives Me Concern

    Yes, he’s gone to a great company. I am not at liberty to discuss. But he’s in good hands.


    Sent from my iPhone using Tapatalk Pro
    My Systems: http://www.audioshark.org/showthread...481#post158481

    "We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."

    Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.

    https://suncoastaudio.com/
    Phone: 941-932-0282
    Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/

  5. #5
    Senior Member
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    Aug 2013
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    Re: Aurender Gives Me Concern

    Quote Originally Posted by Mike View Post
    Yes, he’s gone to a great company. I am not at liberty to discuss. But he’s in good hands.
    I did a quick search and found Ari's new position, hope it's alright with Mike that I share it here.
    The Sound Organisation Team

  6. #6
    Audioshark
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    Re: Aurender Gives Me Concern

    Quote Originally Posted by audio.bill View Post
    I did a quick search and found Ari's new position, hope it's alright with Mike that I share it here.
    The Sound Organisation Team
    Another reason why Fyne should have left bloody well alone.


    Sent from my iPad using Tapatalk Pro
    My Systems: http://www.audioshark.org/showthread...481#post158481

    "We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."

    Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.

    https://suncoastaudio.com/
    Phone: 941-932-0282
    Facebook: https://www.facebook.com/Suncoast-Au...1105178279194/

  7. #7
    Senior Member
    Join Date
    Nov 2013
    Location
    St. Louis, MO, USA
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    Re: Aurender Gives Me Concern

    Thanks, I did the same, I shouldn't think any harm done.


    Quote Originally Posted by audio.bill View Post
    I did a quick search and found Ari's new position, hope it's alright with Mike that I share it here.
    The Sound Organisation Team
    Aurender ACS10 w/Audioquest Diamond USB, Esoteric N05xd
    Mark Levinson #526, 534 & JBL 4367's
    Clearaudio Performance DC w/Maestro cart
    Clarus Concerto & their Crimson cables

    HT: Marantz AV8003, Linn 5125, JBL SAM3ha, Revel s30,
    SVS PC13 Ultra
    Transparent, Analysis Plus & Tributaries. PS Audio filtering
    Sony XBR-75X940D & BDP
    Parasound P6, MBL 8006b, Artisan speakers/subwoofer

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Aurender Gives Me Concern

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