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Thread: Aurender drop out problem
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February 22, 2021, 02:41 PM #51
Re: Aurender drop out problem
It appears that Aurender customer service is suffering. I can remember not to long ago that they would respond to inquires within 24 hours. Very sad. I own the N100H but would have to reconsider purchasing another Aurender product if customer service is declining.
Paul
Speakers: Von Schweikert VR-5 Anniversary MK II Front L/R, LCR-35 Center, VR-1 Rear L/R Sub: JL Audio F113
Amps: PS Audio BHK Signature 300 Mono, McIntosh MC207 Pre-Amp PS Audio BHK Signature and Gold Note PH-10 Phono Stage/PSU-10 Power Supply
Turntable: VPI HR-X 12.7 TONEARM (2) and SDS, Stillpoints LPI
Tape Deck Otari 5050B II2
Music Server: Aurender N100H
Cartridges: Ortofon Cadenza Black, Lyra Helikon Mono Digital Source: Oppo UDP-205 DAC: Holo Audio Spring 3 KTE
SSP: Marantz AV8801 Cables: Wireworld Electra 7 (P) Wireworld Silver Eclipse 7, Shunyata Delta NR (I) Wireworld Silver Eclipse 7 (S) Wireworld Platinum Starlight 7 (USB)
AC Power Regeneration: PS Audio DirectStream P15 Power Plant and Shunyata Denali 6000s V2.
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February 22, 2021, 04:19 PM #52
Re: Aurender drop out problem
Aurender’s support remains the gold standard in my books.
TROND - PM me your info and I’ll see if I can help.
Sent from my iPhone using Tapatalk ProMy Systems: http://www.audioshark.org/showthread...481#post158481
"We can hear everything we measure, but we can't measure everything we hear. Let your ears be your guide."
Dealer for: Aqua Hi-Fi, Aurender, AudioQuest Cables & Power Products, Berkeley Audio, Block Audio (distributor), Boulder Amplifiers, Bowers & Wilkins (B&W), Bryston, Clarisys Audio Loudspeakers (distributor), Classe’ Audio, Degritter Record Cleaning Machines, Esoteric, Finite Elemente, FirstWatt, Focal Loudspeakers and Headphones, GigaFoil, Harbeth Loudspeakers, Hegel, HiFi Man, Innuos, ISO Acoustics, Keces Power Supplies, Kharma Loudspeakers and Electronics, Kuzma Turntables, Lumin, Luxman, Magico Loudspeakers, MBL Speakers & Electronics, MSB Technologies, MySonicLabs Phono Cartridges, Nordost Cables, Ortofon, Pass Labs, Quadraspire, Rega Turntables and Electronics, Shunyata Research, STAX, Stein Music Products, Stillpoints, Soulution, VAC, Vicoustics, Viva Audio, VPI Industries, WireWorld Cables.
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February 22, 2021, 04:28 PM #53
Re: Aurender drop out problem
Paul
Speakers: Von Schweikert VR-5 Anniversary MK II Front L/R, LCR-35 Center, VR-1 Rear L/R Sub: JL Audio F113
Amps: PS Audio BHK Signature 300 Mono, McIntosh MC207 Pre-Amp PS Audio BHK Signature and Gold Note PH-10 Phono Stage/PSU-10 Power Supply
Turntable: VPI HR-X 12.7 TONEARM (2) and SDS, Stillpoints LPI
Tape Deck Otari 5050B II2
Music Server: Aurender N100H
Cartridges: Ortofon Cadenza Black, Lyra Helikon Mono Digital Source: Oppo UDP-205 DAC: Holo Audio Spring 3 KTE
SSP: Marantz AV8801 Cables: Wireworld Electra 7 (P) Wireworld Silver Eclipse 7, Shunyata Delta NR (I) Wireworld Silver Eclipse 7 (S) Wireworld Platinum Starlight 7 (USB)
AC Power Regeneration: PS Audio DirectStream P15 Power Plant and Shunyata Denali 6000s V2.
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March 25, 2021, 03:32 PM #54
- Join Date
- Feb 2021
- Location
- Indiana
- Posts
- 3
Re: Aurender drop out problem
So an update on my issue... Aurender was extremely supportive and we were able to fix the issue... It required some program modification on their end. The n100sc has both a USB and SPDIF (Coax) connection. The unit was originally programmed to down sample the higher bitrate files into something that could be played through the SPDIF connection. That was being done even when nothing was connected to the SPDIF output. This was really pushing the processor and was causing the brief pausing in playback (i.e. the dropout). According to Aurender I was the first one to bring up this issue. The fix will be rolled forward to all users of the N100 with the coax output. My guess is that if you are planning on using the coax output it simply will not play higher bitrate files through that connection. Anyway... The issue was fixed and I am happy.
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March 26, 2021, 12:48 PM #55
- Join Date
- Nov 2013
- Location
- St. Louis, MO, USA
- Posts
- 3,081
Re: Aurender drop out problem
Aurender ACS10 w/Audioquest Diamond USB, Esoteric N05xd
Mark Levinson #526, 534 & JBL 4367's
Clearaudio Performance DC w/Maestro cart
Clarus Concerto & their Crimson cables
HT: Marantz AV8003, Linn 5125, JBL SAM3ha, Revel s30,
SVS PC13 Ultra
Transparent, Analysis Plus & Tributaries. PS Audio filtering
Sony XBR-75X940D & BDP
Parasound P6, MBL 8006b, Artisan speakers/subwoofer
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March 26, 2021, 01:06 PM #56
- Join Date
- Feb 2021
- Location
- Indiana
- Posts
- 3
Re: Aurender drop out problem
I am curious if anyone else with the N100SC or N100C received a software update for their Aurender yesterday. I upgraded to version 5.21.309. Dropouts are not a problem. hopefully this was pushed to all.
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April 19, 2021, 04:18 AM #57
Re: Aurender drop out problem
Did you manage to solve the N10 drop out problems ?
Adam
Speakers: Magico M3
Amp: Dagostino Momentum Stereo
Digital: Lampi Horizon + Lampi DSD Komputer
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April 19, 2021, 12:32 PM #58
- Join Date
- Nov 2013
- Location
- St. Louis, MO, USA
- Posts
- 3,081
Aurender ACS10 w/Audioquest Diamond USB, Esoteric N05xd
Mark Levinson #526, 534 & JBL 4367's
Clearaudio Performance DC w/Maestro cart
Clarus Concerto & their Crimson cables
HT: Marantz AV8003, Linn 5125, JBL SAM3ha, Revel s30,
SVS PC13 Ultra
Transparent, Analysis Plus & Tributaries. PS Audio filtering
Sony XBR-75X940D & BDP
Parasound P6, MBL 8006b, Artisan speakers/subwoofer
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April 19, 2021, 02:40 PM #59
Re: Aurender drop out problem
I was hoping to get feedback from N10 owners.
It seems the SPDIF downsampling on/off option has been added to the app.
In the meantime, it seems that powering the N10 off and on again have solved the issue. I have transferred 2TB of music in one go, which must have somehow upset the N10 system.
BTW - 5TB Seagate Barracuda 2.5" drives work great in N10, giving 10TB of total storage. Just upgraded the original 2+2TB drives.Adam
Speakers: Magico M3
Amp: Dagostino Momentum Stereo
Digital: Lampi Horizon + Lampi DSD Komputer
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April 21, 2021, 04:00 AM #60
Re: Aurender drop out problem
I also have upgraded the RAM to 8GB as sugested in this thread (the new N20 comes with 8 GB RAM standard). Not sure it makes any difference - I have ordered one before I did the full restart which solved the problem - but certainly does not hurt.
The RAM stick that has been originally used was Samsung DDR3 4GB PC3L 12800S. I bought the very same model, but 8GB. It was $35, so a no brainer really.
Anyway - after the full restart and with upgraded memory, no more playback issues.Adam
Speakers: Magico M3
Amp: Dagostino Momentum Stereo
Digital: Lampi Horizon + Lampi DSD Komputer
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AudioShark forum is a leading forum site for High End Audio Discussion, Stereo System Discussion, Home Theater System Discussion, Best Home Stereo System Discussion, Home Theater Installation Discussion etc.
The AudioShark forum was created for sharing the passion of high-end Audio. We have Audiophiles from all over the world participating and sharing their knowledge. From novice to experts, you will find a friendly environment for discussing about High End Audio, Stereo System, Home Theater System, Home Stereo System, Home Theater Installation, Amplifiers, Speakers, Subwoofers, Integrated System, Acoustic treatments & Digital Room Corrections and many more.
At AudioShark, we also have incorporated an exciting Marketplace where members can peruse terrific buys on used gear, as well as meet dealers and discuss the purchase of new gear.
We are as crazy about this hobby as you are! So come on in and join us! Audioshark.org the Friendliest Audio Forum!
Industry Participation Disclosure : The owner and administrator of Audioshark is the owner of Suncoast Audio LLC in Sarasota Florida. Suncoast Audio has a full brick and mortar presence in Sarasota with several great show rooms with many world class brands. More information can be found at http://www.suncoastaudio.com
Audioshark is a community of like minded individuals. Audioshark welcomes participation from all manufacturers and owners of all brands and products. It is our belief that online forums provide a community of like minded audiophiles and music lovers to encourage the growth of this wonderful hobby.
Sincerely,
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i hear differences between streamers, the power supplies and the chassis material is audiable. A good streamer is a wise thing to invest in and they are absolutely not all the same.
Streamer selection