Aurender Airplay (Music Streaming) Problems
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  1. #1
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    Jan 2018
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    Aurender Airplay (Music Streaming) Problems

    Hi, everyone. Happy New Year! Hope you are all enjoying the holidays. I've encountered some problems with my Aurender N10, and I was hoping someone could help me with it.

    Iím having problems with streaming music from Spotify to my Aurender N10 via AirPlay because it starts out well but after a maximum of listening for 15 minutes, the audio eventually starts stuttering. I have good internet connection at >50Mbps. I have the same problem when I use Apple Music, and Iíve also had the same problem back when I was using the Aurender X100, before I upgraded.


    Hereís my setup: from the modem provided by our internet service provider, the output goes to an Ethernet switch because thereís only one output for internet connectivity. From the Ethernet switch, the output goes to my WiFi router. My WiFi router also has an output, so from there, it goes to another Ethernet switch. Lastly, from that Ethernet switch, I connect it to my N10. All the LAN cables I use are CAT6 wires. The router I use is the ASUS RT-AC5300U in case that information is helpful. Iíve also tried directly connecting the output of ASUS router to the Aurender, instead of doing it through the Ethernet switch, but the audio still stutters.


    Lastly, I tried it with the Eero Pro home WiFi system. I purchased one just to be able to test it on the Aurender. From the modem provided for by the internet service provider, the output goes to an Ethernet switch and directly from the Ethernet switch, I connected the Eero device there. From the output of the Eero device, I connected the Aurender, and I still encountered the same problems.


    Also, Iíve checked Wi-Fi connection speed under the Network diagnostics section of the settings of the Aurender Conductor app. It usually shows an average of 10Mpbs, so Iím sure itís connected to the internet, at an adequate speed.


    Iíve already tried it with two different routers, two different iPads, two different streaming services, and two different Aurender devices, but the same problem still persists. Iíve tried using Airplay with our Apple TV under the same network and I am having no problems with it. Can anyone help me with this? I would really appreciate it.


    Also, I am aware that the quality of music from Spotify is no match for my N10 and audio equipment, but sometimes my daughters like playing their songs on my sound system.

  2. #2
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    Re: Aurender Airplay (Music Streaming) Problems

    Welcome to the forum, thank you for joining.
    Joe

    McIntosh MC1.25KW monos, McIntosh MCLK12, McIntosh MC303, Luxman C900u, Job INTegrated, Accuphase A-36, Cary 300B SE, JBL 4367, Falcon LS3/5a, Sonus Faber Stradivari, Revel Ultima Studio 2, JBL 4312D, Klipsch Palladium P17-b, Klipsch RP-160M, Klipsch RB-75, KEF LS50, ModWright Ultimate Sony XA-5400ES, ASL Wave monos, Kimber RCA and XLR cable, VPI Classic 3, VPI SDS, Lyra Kleos, Burmester 948, Metric Halo LIO-8, PS Audio DirectStream DAC with Bridge II, Linear Tube Audio MZ2 - MicroZOTL2.0 Preamplifier.

  3. #3
    Senior Member
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    Apr 2015
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    Re: Aurender Airplay (Music Streaming) Problems

    bsccebu.......Have you tried contacting Jesse Locken at Aurender support? jesselocken@aurender.com
    Dan

    STUDIO - McIntosh C1000C/P, MC2301 (2), MR88, Aurender N10, Esoteric K-01X, PurePower 2000, Furutech Flux 50, Michell Gyro SE, Never Connected PSU, SME 309, Ortofon Cadenza Black, Sonus faber Amati Anniversario

    LIVING ROOM - McIntosh C2300, MC452, MR85, Olive 04HD, Micro Seiki DD40, Ortofon Cadenza Blue, PS Audio Power Plant Premier, Furutech Flux 50, Sonos Connect, PMC EB1i, JL Audio f113

    VINTAGE - McIntosh MA230, Tandberg 3011A tuner, Olive 04HD, JBL 4312A